If you call customer service, some will admit to the throttling, but most won't have any idea what you are talking about. I switched all my services from Rogers 2 years ago when they introduced caps. My Bell Sympatico has a "consistently high level of service" and they don't throttle a thing, or have bandwidth caps (I'm on a grandfathered plan). I despise Rogers for constantly raising prices while taking away services, not admitting to caps when they were first put into play, and rarely admitting to throttling things such as Skype, which I see no reason to throttle. I'll never use any of their services again.
Rogers Does admits that it does rate-limiting,traffic shaping, throttling ect...
Rogers Email To Me
We understand your concerns regarding issues you are experiencing with your peer-to-peer (P2P) applications. To ensure a consistently high level of service for all Rogers customers, it is necessary to put limits on the amount of network bandwidth available for certain types of applications. This process is called traffic regulation (rate-limiting,traffic shaping, throttling).
As peer-to-peer (P2P) applications have grown in popularity, their share of overall network traffic has increased dramatically. In particular, the application Bit Torrent uses all of the space available for uploads. To ensure that a relatively small number of applications do not slow service for everyone, Rogers limits the space available for P2P uploads. This ensures all customers have a high level of service for time-sensitive tasks like sending email, requesting web pages or voice messaging. (PR Stuff)
Rogers does not block any type of Internet traffic or application. (What!) Nor do we monitor the content of customer communications or activities on the Internet. Our traffic regulation is based on the type of application, (He just said the exact opposites thing before) not the way it is used. We thank you for your understanding in this matter.