The RMC30C came with my Samsung UNC9000 55" 3D LED TV.
I had it professionals set up the entire systems. (Sound System, Cable and Blu-Ray player)
They connected my remote and TV to my network and paired the remote to my TV. The remote worked fine until two days ago.
Two days ago I attempted to use the Twin Viewing feature. I got the picture but no sound on the remote. The mute symbol was activated. I cannot turn off the mute on the remote.
I re-initialized the remote and TV and paired them again. I took out the battery for a while and repeated the process.
There was sound when I used the AV diagnostic feature but when I go back to Twin View feature it goes back to mute.
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