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General discussion

Returned mail: Delivery problems encountered

by HSokPhilly Feb 19, 2006 12:48PM PST

Friends sending me e-mail get this message every time they send me mail:
Permanent Failure: 550_Requested_action_not_taken:_mailbox_unavailable

Here's what's weird. Using Outlook 2003, I receive ALL their mail. To check this, I sent myself mail. Sure enough, I got my mail, but a few minutes later, I got the same error message in my inbox. When I go to my ISP's e-mail page and send myself mail, the same thing happens.

I have no problems sending and receiving, but people sending me mail recieve that error message and think their mail did not get to me.

POP3 setup correctly
XP-SP2
Office 2003>Outlook 2003

Discussion is locked

3 Posts

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Re: mailbox unavailable

by Kees Bakker Feb 19, 2006 3:56PM PST

The mailbox in the message is the mailbox at your ISP, not the one in Outlook. So this seems a problem that should be solved at your ISP's. Contact their helpdesk. They can easily check it by sending a test message to you from their own account, just like you did yourself.

I don't think there's anything you can do about this yourself.

Kees

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Thanks, so much

by HSokPhilly Feb 20, 2006 12:39PM PST

Thanks for the help Kees. I called my ISP, and it took only a few minutes to solve the problem. Seems my mail was being forwarded to an old MSN e-mail address, but since I stopped using it about a year ago, they cancelled my account 6 months later, but my received mail was still being forwarded, causing a ''busy signal'', and kicking back the error to all my senders. Once again, thanks for the tip.

H

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(NT) (NT) You're welcome.

by Kees Bakker Feb 20, 2006 4:49PM PST

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