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General discussion

Retrospect HD backup error: "...didn't compare at offset..."

by btut Jun 13, 2007 11:54PM PDT

I have Retrospect Express HD for Windows version 1.0.196, and the last several backup attempts have produced the following error:

File "C:\Documents and Settings\My Documents\Downloaded Programs\Other Apps\Nero 6.6 Major Update\nero_photoshow_express_setup_intl_us.exe": didn't compare at offset 104 in stream ":Zone.IdentifierATA"

I don't think I've changed anything to this file path lately, either, which is the perplexing part, and I've had this on my computer for a very long time and backups occured without any problems, at least until the last week or so.

Does anyone happen to know how to fix this?

Thanks in advance.

Discussion is locked

3 Posts
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Try Dantz?
by r. proffitt Former Forum moderator Jun 14, 2007 12:12AM PDT
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yea
by btut Jun 14, 2007 12:56AM PDT

Yea, I can't get an answer out of Dantz so far, except "ignore it."

But I've tried several backups, and all of them give me this same error with this file. I think the file is just an install file, so I may just uninstall and reinstall.

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Just delete it...
by Edward ODaniel Jun 14, 2007 1:35AM PDT
nero_photoshow_express_setup_intl_us.exe is just an update that, judging from its location, you have already most likely installed. No need for any "uninstall and re-install".

After deleting it you can ALWAYS download it again if for some reason you really want it in your backups.
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