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General discussion

Retail Vista Computers, Is there 3gb or 4gb of RAM inside?

Oct 5, 2008 1:51PM PDT

Hi, I've been pondering over the infamous Vista 32-bit issue. Where
a computer having 4gb of RAM installed only reading as 3gb under
Vista 32-bit. I have an odd question: Do most retail computers with
Vista 32-bit installed, that are listed as having 3gb of RAM, actually have 4gb installed? This may come across as a stupid question, but it seems logical that a manufacturer would install RAM in even pairs rather than mis-matched sizes (such as 2X2GB rather than 1X2GB+1X1GB).
I ask this because it would be interesting if I were to install Vista 64-bit and it then read as having 4gb of RAM instead of the listed 3gb on the spec sheet.

Discussion is locked

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Unlikely
Oct 5, 2008 2:17PM PDT

It's unlikely I would think that computer makers are installing 4GB of RAM and only reporting that there's 3GB.

Money is the primary motivator for companies, and so when you think about it that way, even if it's only $1 more per system to add 4GB of RAM as opposed to 3GB, when you multiply that across a few hundred to thousand systems or more, that adds up to be a pretty good amount of money being spent for no real reason.

There's also the truth in advertising laws. While it seems highly unlikely that someone would complain if they found a system had 4GB of RAM compared to 3GB advertised, in our messed up culture, don't think that someone wouldn't sue and probably even win.

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Windows 32 bit will only see 3 gig of memory
Oct 5, 2008 4:17PM PDT

Windows 32 bit will only see 3 gig of memory

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3.5 is the MAX for 32 Vista system 64bits go as high as 128G
Oct 10, 2008 12:00PM PDT
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Good point
Oct 6, 2008 12:26AM PDT

You're probably right, but I still wish I could take the side panel off some of them just to check. Can anyone confirm this?

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4GIG ram
Oct 6, 2008 6:06AM PDT

Oddly I just purchased a slimline HP computer that was advertised to have 3gig of ram, when I got it home and looked under system in control panel it said it has 4, when I checked the specs it lists 2x2GIG installed which is the max it can have, in looking in the paper work that came with the computer it has a disclaimer sheet stating "Note about systems configured with 4GB of memory - Above 3GB, all memory may not be available because of system resourse requirements. This limitation is not limited to HP and Compaq systems. The memory above 3GB is used for system resourses." It goes on to tell you how to check in BOIS the total memory installed. I am running Vista Premium 32 bit.

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One other thing
Oct 6, 2008 1:08AM PDT

One other thing. The more likely memory configuration would be 3x1GB. This would allow the computer maker to just buy mass quantities of 1GB RAM sticks to install in all systems.

Also, technically 32-bit Vista will "see" all 4GB, it's just that about the last 0.8GB is reserved for system functions, so you can only use about 3.2GB.

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windows 32 bit will only see just ove 3 gig thats
Oct 6, 2008 7:18AM PDT

if you want to see more needs windows 64 bit windows.

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Not quite
Oct 6, 2008 7:48AM PDT

Not quite true... But I think you're confusing seeing with using. It will see the RAM just fine, however it won't use more than about 3.2GB.

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vista ram
Oct 10, 2008 2:11PM PDT

for your information

on some newer system they are using 2 x 1.500gig. to make 3 gig. ram

size..Surprise !!

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There is no "Vista 32-bit issue"
Oct 11, 2008 2:04AM PDT

Please don't call it "the Vista 32-bit issue". It's not a bug or flaw with Vista, nor with Windows. It's simply the way the x86 platform developed with memory mapped I/O and is present no matter what 32-bit operating system you use.

I agree with one of the earlier posters who said that the computer manufacturers put in 4 gigs. People seem to think that they need 4 gigabytes of RAM to get their word processing done, so that's what they demand, and that's what the computer makers supply. People don't know what's going on, and most people don't realise that most of the fourth gigabyte will be unusable when their machine comes with a 32-bit OS. Heck, even lots of computer literate people seem to think that the memory maps were a limitation of Vista and that they should upgrade to SP1 in order to access their fourth gigabyte, which of course is not so.

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Also depends upon Intel vs AMD Processors
Oct 11, 2008 5:42AM PDT

Intel procedssors usually employ dual channel functionality on the memory, installing it in 2 banks of 2 slots each. In this configuration, you install the memory in matched pairs with the proper slots (usually color coded) on the sys board.
In the AMD environment, many sys boards have only 3 slots for memory and you can vary the capacity of each module, holding to the same speed of the module, with the largest in capacity in the slot closest to the processor.
Hope this helps with the original question, there could actually be a case for the 3 GB reported, particularly if processor is AMD.

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32 bit system etc
Oct 11, 2008 5:51AM PDT

I have a Gateway GT5438 pc with a 320gig hd, it came with 2x1 memory. It has 4 slots so I bought 2 more 1gig modules. It came with vista home premium.
It showed 2218mb or some such memory in system specs. I put the new sticks in; it shows 3318.
When I had svc pack 1 it showed 4048mb or so
Right now (without sp1 and with 4 1gb sticks) it shows 3318mb in system spec.
The system seems to be a little snapier, but from what I've been told far and wide is that the system only is able access about 3.25gb of the 4gb of memory available. Ok with me.
My big question is: can excessive heat generated in the case cause the ram to be erratic????????

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Is this your machine?
Oct 11, 2008 7:46AM PDT
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Yep, that's it alright
Oct 11, 2008 7:57AM PDT

I've been running it without the cover for 3or 4 hrs. I've also run the vista memory diagnostic tool several times, most recently just completed about 30minuts ago with no errors. It still freezes occasionaly. Sometimes .the tool turns up errors, sometimes it don't.Don't have a clue. It seems to freeze when changing web pages etc.
Thanks Bob

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"Sometimes .the tool turns up errors"
Oct 11, 2008 8:19AM PDT

That's a "failure." This means that occasionally it may lock up. For another test, remove the new ram and see if the lockups stop.
Bob

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It only seems to lock up now
Oct 11, 2008 10:00AM PDT

When I try to access my Yahoo account.I can't even sign in to that account on this computer, but it works ok on my other computer. The gremlins are early. It's apparently working ok but doesn't seem to like yahoo. I've tried it with 2 or 3 or 4 modules installed and it works the same. Earlier the diagnostic was reporting a memory fault, that's one thing that made me think it might be heat related, also, when I run a dvd or cd, they are pretty hot (the discs)when I take them out of the tray??

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Just sharing.
Oct 11, 2008 10:07AM PDT

When I install my DVDRW drives I leave a blank area between them so they run cooler. Your choice here.
Bob

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Well, everything
Oct 11, 2008 10:57AM PDT

seems to be working now. I deleted all the stored cookies that had to do with yahoo, and that seems to have corrected that problem. Now to see how long the pos will run without crashing!
Thanks again Bob.
GRR

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Related Question To The 3gb or 4gb Issue
Oct 11, 2008 4:57PM PDT

Hello. I'm new to the forum. I'm probably going to show my ignorance here but I have to ask something else about this issue. I have read here and everywhere about the approx. .8gb loss of the 4gb to system use on a 32 bit operating system. If the system resources needs this .8gb then why have I never heard that you loose .8gb of 3gb of installed ram? If the computer needs .8gb it seems that it would require it regardless of how much ram you have. Also, why does a 64 bit operating system get rid of the .8gb requirement? I would appreciate any information on this.

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Widely discussed.
Oct 11, 2008 10:23PM PDT
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3gb and 4gb RAM Issue
Oct 13, 2008 6:28PM PDT

I thank you both, R. Proffitt and Jimmy, for the excellent information. It all makes sense now. You don't know that you are missing the RAM until get to the point of needing it. That is if I'm understanding you correctly.

Take Care!

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The short version
Oct 12, 2008 1:09AM PDT

The short version is that a few bits out of the 32-bits available on x86 are reserved for system functions, and this results in the loss of the last 0.8GB. It only becomes an issue when you are trying to utilize the full amount of RAM. It's sort of like a speed governor on your car. If it's set at say 80mph, you don't notice that it's there until you start approaching 80mph.

Using that analogy, a 64-bit platform just sets a higher top speed on the governor. Instead of 80mph, it's now something like 120mph.

You can of course get a much more detailed answer if you start researching the x86 platform. This has been a known limitation since the first 386 CPUs rolled out ushering in the brave new world of 32-bit processing for the masses. However, back in the days of the 386, 3.2GB would have seemed like an unimaginable amount of RAM. In those days, most systems came with 2-4MB of RAM, and if you wanted to add more, it was around $100/MB or more. The thought of having 4GB in a system was just inconceivable. And it has taken us the better part of two decades to get here. In 1991 when Linux was first unleashed unto the world, requiring a 386DX CPU with 4MB of RAM, people were outraged at these massive requirements. That was a very top of the line system, and way too expensive for most people to have in their homes.

So, it's been a known limitation since Intel's first 32-bit CPU the 386, but until just recently it was always this point off in the distant horizon.

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3gb & 4gb RAM Issue
Oct 13, 2008 6:41PM PDT

Hello Jimmy. I wasn't trying to be rude when I replied to you both in #22 above. I should have sent you a separate reply.

Thanks!