On what you have and don't have. Tell more about it.
- Dell recovery CD
- Windows 98 CD (which version?)
- applicstion CD's and setup's
- backup of data
- what exactly contains "my backup"
If everything is fine hardwarewise, as you say, what's the problem? In fact, what happens if you turn it on? And where did the smoke come from?
Hello and thank you ahead of time;
Since I no longer have any type of Dell assistance available to me, for my dell dimension xp5 system. I need to know how to carefully clear off my hard drive and restore it with a fresh copy of the win98/OS. then carefully load my applications back one by one. Dell went as far as hinting that this is what I will have to to do.
This all happened after the pc was subjected to what was the closest thing to having a super nova occur. one evening when my wife plugged her vacuum cleaner in the same outlet that I was using for the PC. The one that afterwards she told me that she saw smoke coming from a few days prior. I am going to just be positive and hope that the surge surppresor did it's job and that all I need is to proceed where I left off. I checked the motherboard and hardware components and all appears in good condition,However i think I am going to need to restore and refresh some where down the line. I appreciate any help I can get on this matter please be generous with your help. thank you