Networking & Wireless forum


Restoring internet to old computer

by peggylenox / October 8, 2016 11:40 AM PDT

I just goto my new iMac a week ago after more than 20 years on PC. It's a challenge, but I'm making some progress, I have TWC for internet access. It's working fine on TV, iMac, iPad and iPhone. But suddenly after a day of running them both, the internet stopped on my old Win XP. After about 2 hours on the phone wit TWC, she said there was nothing they could do that I would have to call Microsoft. Yeah, sure, with Win XP! Everything is wireless except this old computer and we tried changing the cable but that didnt work. I really need that internet connection to transfer stuff to the new computer. Any suggestions of what I might try? I'm kind of desperate. Many thanks, Peggy

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All Answers

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To transfer we don't need the internet.
by R. Proffitt Forum moderator / October 8, 2016 11:46 AM PDT

I'd pop some USB memory stick in there to get it working again.

There are far too many reasons for the internet to stop working. Remember you wrote it's XP and not XP with Norton security. As such I can't guess if it's that old reason or another.

Cheap fix. Use USB memory sticks to move stuff around.

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Yes, Norton!
by peggylenox / October 8, 2016 1:01 PM PDT

Yes, I do have Norton with backup, but I have't figured out how to read what is on backup to find something. I need to call them about that. I have many usb Memory Sticks, but it just seemed easier to sent them via email. This is not related, but another problem I currently have is on the iMac. WhenI got it, it transferred my two email accounts, Verizon and Gmail. There was a problem the other day that Apple had to fix regarding administrative password that would allow me to download programs. Anyway, they fixed it, but in the process deleted the password for Verizon. Now, I no longer have a Verizon account but have continued to use the email. I have no idea of the password as I've had it so long. Of course, I can't all Verizon -- you get the picture. But, interesting, I can stilll access my Verizon email on my iPhone and iPad with no problem. Of course, Apple didn't have a clue how this happened or what to do with it. SO, I'm now transferring all my mail to Gmail, which I had started to do. Would be nice to get it back on the iMac, How do I change my email on CNET?? I'm sure I'll myiMac, but the learning curve sure is great!!

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About Norton.
by R. Proffitt Forum moderator / October 8, 2016 7:25 PM PDT
In reply to: Yes, Norton!

When it expires it does block the web. To me this is thuggish behavior and they respond "it's for your safety." (sorry, but that's being a thug.)

Web mail can be like that. As to the email change I've alerted Thor the mighty one to add how or swing his hammer.

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Hi peggylenox,
by Lee Koo (ADMIN) CNET staff/forum admin / October 10, 2016 9:39 AM PDT
In reply to: Yes, Norton!

To change your email address on CNET, simply go to your CNET profile here: (you may need to sign in again)

Once you are logged in, when you are on the account information tab on the right hand side click on "Edit" next to your email address and change your email address to the new one and save it. Once you have changed your email address, you will need to confirm your email address again via the email sent your new email address. Once you confirm the email address/account, you should be able to login with your new email address.

Let me know if you have any issues performing this email address change.


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