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restore point failed

by allstetic2 / April 24, 2007 11:03 AM PDT

I am trying to do a system restore on xp professional I have gone back as far as january and it just says failed choose another restore point. I have 154.81gb free of 225.88 can anyone help me PLEASE!!!

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With so little information
by MarkFlax Forum moderator / April 24, 2007 7:24 PM PDT
In reply to: restore point failed

there is not much we can say.

If the instructions in red above the "Subject title" are not showing for you when you post a message, please let us know so we can pass this error on to the engineers.

I have two questions;

1] Why do you need to restore?

2] What programs do you use to protect yourself from malware such as hackers, viruses and spyware?


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What you need to know and what we need to know.
by R. Proffitt Forum moderator / April 24, 2007 9:36 PM PDT
In reply to: restore point failed

What you need to know is that System Restore can break. It's not absolutely reliable so when it breaks we have to fall back on other methods to fix the issue.

What we would need to know is the issue you are trying to fix.

Finally there are discussions about spyware, malware and other infections that damage System Restore. While repair varies, I've never found anyone that successfully fixed System Restore without losing the old restore points.


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restore failed
by allstetic2 / April 25, 2007 4:34 AM PDT

System is very slow, it takes forever to boot up. I am using spysubtract and at&t yahoo online protection and recently installed norton 360. I did a through scan and it says its clean, no infections. The most recent change was hooking up 2wire home portal monitor so my kids could get online also. I am not too computer literate so if you can keep any response in laymans terms. Thanks

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I suspect that
by MarkFlax Forum moderator / April 25, 2007 5:03 AM PDT
In reply to: restore failed

System Restore not working isn't your only problem.

You still haven't given any details of your system, so it is, still, difficult to give appropriate advice, but you may find the list below useful. Your system details are important, eg processor speed, and how much RAM you have may affect a computer's performance. What size hard disk and how much free space is on there could also be significant.

1] SpySubtract has now been taken over by Trend Micro and is called Trend Micro Anti-spyware. Norton 360 is an all in one security application, including anti-virus and anti-spyware. I don't know what your AT&T Online protection includes.

The thing is, too many applications running in the background checking the same things can slow a system down. For example, if your SpySubtract, and your Norton's 360, and your AT&T Online security, are all checking for spyware in the background, then they will be conflicting with each other. The rule is as follows;

a) Only one Firewall

b) Only one anti-virus running in the background. Keep it's virus definitions up to date.

c) Only one anti-spyware running in the background. Keep the spyware definitions up to date. It s a good idea to have more than one anti-spyware utility, because no one utility finds all the spyware, but use the others only intermittently, to double check the main one.

2] Have a look at some of the "Tips and Tricks" in the forum below;
In particular, look at Grif's post about "How to shut down unnecessary startup programs".

It may be that you ave too many programs that try to startup when you turn the computer on. Many programs try to get you to allow this when you are installing them because they want your undivided attention focused on their programs. But it is completely unnecessary, and when you see any options to "Load on startup" or similar, de-select it.

Also in Grif's tips, look for "How To Clean Unwanted Files From The Hard Drive".

3] I would ask a second opinion on whether you have any viruses. I would goto Housecall at and have the site perform a full scan on your system, and delete everything it finds.

I hope that helps.


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by allstetic2 / April 27, 2007 1:04 AM PDT
In reply to: I suspect that

I only have one program running now for virus and such, but when I went to house call it ran a check found alot but froze after cleaning three problems. So needless to say still having the same problem on this computer. Guess I'll have to try something else. Thanks and if there are anymore suggestions I am ready willing and able. Thanks again.

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I would go back
by MarkFlax Forum moderator / April 27, 2007 1:43 AM PDT
In reply to: restore

and have another go.

If it managed to clean 3 infections then each time you go back it may manage to clean more.

But if it keeps freezing, come back and we will try other anti-virus and anti-spyware utilities.


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One other thing
by MarkFlax Forum moderator / April 27, 2007 1:48 AM PDT
In reply to: I would go back

It does look like malware infections are the problem on this computer.

But these infections are tricky blighters. They will hide themselves anywhere they can and one of their favorite hiding places is in the System Restore backup files.

Before you go back to Housecall, I would disable System Restore, which will delete all those backups. You can't get to them anyway, so you won't be any worse off. By doing that you delete any infections hiding there.

To disable System Restore right click the My Computer icon on the Desktop and select Properties. Click the System Restore tab and select the option to disable System Restore.

Once you are infection free, you can always re-enable it and create a restore point.


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Virus Program
by mercerik / April 28, 2007 5:51 AM PDT
In reply to: restore

Hi allstetic2!

What Virus Program are you running in your system? Did you try scanning your system with your own software and what did it say at the end of the scan?

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Software Conflict
by mercerik / April 27, 2007 1:54 AM PDT
In reply to: restore failed

I think you went overboard with the Security Softwares. You have way too many of them that may have caused your computer to slow down. Before installing Norton 360, you should have uninstalled the spysubtract, and the at&t yahoo online protection. You don't need all of them to protect your system. Norton 360 is a complete Internet Security. It has anti-spyware. Looking at your problem, I think it is more about software conflict. I would suggest that you stick with one. Norton 360 would be a good choice to keep. You need to uninstall all of them, restart your computer and reinstall the Norton 360. You will have to restart your computer after the installation, get updates and rescan your computer for viruses/worms. The best suggestion I could give you is to keep a record of the "Error Messages" that you get so you know where to start and how to find a fix for your problems. You don't have to be a computer savvy to figure out what is going on in your system if you keep track of the Error Messages. You can find them by typing the message that you get on Google Search.

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I run XP Home Edition
by jonmyrlebailey / April 25, 2007 6:27 AM PDT
In reply to: restore point failed

and had the same problem recently w/ System Restore failing to implement an earlier checkpoint (I was trying to salvage Windows XP Home from a suspected virus attack, no such SEE-gar!!). Had to pull the dreaded damn recovery disc out and zap the whole OS back to out-of-box mode, and start over from scratch. Took me five LOOOOOOOOOOONG hours to recustomize and set everything up again. Pain in the Windows drain!! Fortunately, my data files were backed up on CD-RW. My Windows System seems to have gotten infected by a virus from visiting some porn site: former idiot me is now MUCH WISER than that!!!

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install ERUNT as a backup to system restore
by glennlee / April 25, 2007 6:53 AM PDT
In reply to: I run XP Home Edition

Virus writers often attack system restore function along with their other mischief. If you have ERUNT backing up your registry, you might find salvation. From a previous post:

I was left without system restore after a viral attack, but luckily had ERUNT making daily backups of the registry automatically, and restoration of the registry to a previous state after finding and removing the virus saved the day. ERUNT can be considered an alternative system restore, although it does not include some of the accessory user privileges and other system details the formal MS system restore includes. Installation is automatic if you follow the scripts included by author. Backups of the registry are contained in a folder called ERDNT, and a simple click on the erdnt.exe file in a folder of a previous date restores the registry automatically, and painlessly to the date of that folder in seconds. If you don't have MS system restore, ERUNT is a reasonable substitute. Get details here, and link to author's site:

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"Restore" is not really that
by Catmoves / April 28, 2007 5:08 AM PDT
In reply to: restore point failed

System restore really has only as many "points" as you have allowed disc space to use for that. Old, old "restore" points are very likely gone. I have found that when downloading new programs it is wise to try and use them immediately and then to see if any of your programs are affected. If you have any problems, then it is a simple matter to use yesterday's restore date. That will completely remove the offending program.

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