Question

Restore Operating System failed

I have an Acer Aspire One netbook with Windows 7 Starter. When I switch it on it goes immediately to Startup Repair, says that repairs were not successful and the computer cannot be repaired, restarts and then does the same thing again and again. I was advised to reinstall Windows using the option to retain user data. When I do this, the progress bar remains at 0% for some time and then this message comes up:

"Restore failed - error code=0x45d (WIMApplyImage cannot apply image : The request could not be performed because of an I/O device error.) Restore unsuccessful. Please try Restore Operating System to Factory Defaults."

Is there any way I can backup the files on my computer before I do this?

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Answer
Yes.

You can boot a Linux distro to get your files out. Google on how to do this as it's all over the web.
Dafydd.

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Restart Your system

If you are facing such kind of issues with your system then system restore is the best option you can try.It helps to roll backs your system,program files and registry information. System restore replace these files if they are corrupted.You can also use safe mode to boot windows for this restart your computer then press and hold f8 key while your computer boots.Then select safe mode in the boot menu and press enter.After you are done then restart your computer it will boot windows in normal mode.

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