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Question

Restore Failed - Verbatim Portable Drive & Nero 11 BackItUp-

Jun 23, 2013 8:06AM PDT

Hello

I'm new to backuping up on external storage... We purchased Verbatim 1 TB Stor 'n Go Portable external slim drive with 7 years warranty. Nero 11 BackItUp software came with the unit.

Question:
1. Step by Step - How to Restore Drive?
2. Can Nero be deleted & replaced with another backup software?

Reason:
No Backup Disk...software & manuals were preloaded..user guide very confusing. Google search result 95 page user guide, that is very confusing. The directions are not specific.

Took 2 hours to figure out how to backup drive ....
NOW we cannot restore drive backup...extensions not recognized by Win 7.

1. How can we retrieve the data from the drive backup currently on Verbatim external drive?

2. Please recommend backup software that will backup everything, not just data...


All comments input appreciated.

Thank you
~ NT Saves ~

Discussion is locked