Windows Legacy OS forum

General discussion

Restore CD missing

by rmcarl / February 5, 2004 8:17 AM PST

What is a person to do when Windows XP won't start? My daughter has a Dell Dimension that comes up with a message that Windows can't start because config.sys is missing. She has not been able to find the Dell restore CD and apparently Dell was no help.

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Re:Restore CD missing
by R. Proffitt Forum moderator / February 5, 2004 8:30 AM PST
In reply to: Restore CD missing

1. XP doesn't use config.sys

2. Dell will sell you replacement restore CDs. While it may seem odd, it's all part of the same issue of what happens when you lose your car keys.

Tell more and get that CD on its way. Given the cost of blank CD's, I'd make a copy for that rainy day.

Bob

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Re:Re:Restore CD missing
by rmcarl / February 5, 2004 11:50 AM PST
In reply to: Re:Restore CD missing

That is the error message. Dell says that the restore CD for this model is no longer available.

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You didn't share the model, but in that case, go get a full copy.
by R. Proffitt Forum moderator / February 5, 2004 11:57 AM PST

You can get such from many places. Drivers and more should be collected for the re-install.

While XP does not use CONFIG.SYS, so it still remains up for discussion if there was some other message that could be helpful in fixing the machine.

Bob

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Re:You didn't share the model, but in that case, go get a full copy.
by rmcarl / February 6, 2004 5:48 AM PST

I believe that it is a Dimension 4200. Is it possible to do a repair to the OEM OS with a full version CD? The full error message is that Windows could not start because C:/windows/system32/config.sys was corrupted or missing.

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Re:Re:You didn't share the model, but in that case, go get a full copy.
by R. Proffitt Forum moderator / February 6, 2004 6:09 AM PST

"The full error message is that Windows could not start because C:/windows/system32/config.sys was corrupted or missing."

My bet is that the error message is more like "a file named system(no extension) in the directory windows/system32/config"

Your old windows knowledge may be helping here too much. Sadly, without the XP CD, you can't fix it like we read at http://www.examnotes.net/article60980.html

Bob

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Re:Re:Re:You didn't share the model, but in that case, go get a full copy.

What about trying safe mode?

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Re:Restore CD missing
by Papa Echo / February 17, 2004 11:35 AM PST
In reply to: Restore CD missing

Are you able to get to the boot menu (F8 while booting up) and then choose "...last good configuration.." ?

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