Question

Restore after Factory Reset

So my ex boyfriend factory reset HP laptop G6 a few years ago. Ive been trying everything to get it back to the way it was when i bought it in2011. Problem is it seems that there has NEVER been a backup. I went to try and restore from a specific time and it only gives me this year. I only have documents that are still saved from 2014. Is all my hope lost because the laptop never backed up? or is there a way I can confirm this and get all my programs back? Also is there a way I can get a new set of software for this old laptop?

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Re: factory reset

If in 2014 a factory reset was done, it then was exactly as it was when you bought it in 2011 (except, maybe, your documents were saved, but from what you tell it doesn't seem like that). If you don't have a backup of the documents you made before 2014, they surely are gone than.
It's unclear why you can't factory reset it again, if that's what you want.

What new set of software would you want? The only way to get programs back, by the way, is to reinstall them.

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Factory restore

Will set the machine back to when you bought it.

Anything added since new will vanish.

Tell what your trying to do and tell why your not making regular backups.

Backups are not something windows will auto do for you.

You must get the app.

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He meant
Anything added since new will vanish.

Anything added since newly restored, will cause older stuff to vanish, so it can't even be recovered by recovery software, due to being overwritten by the new files.
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A reset removes everything on your computer

an puts it back to well your purchased. All current files and apps will be lost. Restore points are when you make changes to your PC and change may cause a problem and you can go back to the point before the change was made. Restore points sometimes fail to restore so they can be an issue.

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