I wonder if they were griping about the file size?
Anyhow I can't guess what photoediting you use but most print shops have guides for file submission.
That said, images can be resized by more than one method. But I have to know the DPI of the print shop before I resize. It would be awful to resize at 600dpi when the litho is out at 2400.
What's the print DPI?
Appreciate the forum. I have a 17"x24" charcoal artwork piece that I'm trying to use as a beer label. So, I started by scanning the image in color at 600dpi. I sent it to the label printing company, and they said it was too big, and when it was resized the resolution was too low. They told me to resize it on my end and send it again.
My question is, is there a difference between using something like photoshop to resize the original, large scan to something smaller, and actually rescanning the image at 600dpi while setting the scanner to produce a smaller image as it scans? The labeling company said there is a difference, but I don't understand why. I also don't want to spend the money rescanning it if I can avoid it. Can I just resize it in Photoshop, or does that destroy the resolution? And if it I can't just resize it, how do I get I high resolution 2.5"x3.5" photo with a 17"x24" original? Any help would be great!!