Hello - since you had no reply so far, in my experience it always pays to go back to something trusted if the new version fails. So if it were me, I'd try to find an earlier WMP version, such as 10, then go to Control Panel, remove 11 and download and install 10. Good luck - Amos.
I have XP SP2 with a Sandisk C250 MP3 player on it.
Two things I am having a problem with:
I have a mini-SD card in it, WMP 11 sees it has music in it but will not tell me what it is. Player itself recognizes the music and the music is on the hard drive of that PC (WMA files). Short of buying a card reader and reformatting, then reloading, how do I delete music from it. Is the card the problem or WMP?
Also, WMP 11 shows 4 devices, I only have two, the player and the mini-SD card.
Is there a way to reset WMP 11 so it can look at everything fresh and reconfigure everything?