Samsung forum


Reset Samsung Smart Hub

I have a Samsung 60 inch SmartTV. I have used the USB input to watch videos successfully, and when removing the USB devise, thumbnail images remain on the Smart Hub as watched videos. Some of these thumbnail images are inappropriate for family viewing, but are still visible. If I reset the Smart Hub will this erase the video thumbnail images??

Discussion is locked
You are posting a reply to: Reset Samsung Smart Hub
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Reset Samsung Smart Hub
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Does this menu show up?

In reply to: Reset Samsung Smart Hub


"I just bought a Samsung Series 7 (7100) 60" LED 3D HDTV and I had the same problem. Like "jameshoward1982", I discovered that when I Went to TV viewing and then into Menu -> Smart Features, 'Clear viewing history' is enabled. I was able to clear the 'Enjoyed Content' viewing history in one click for photos & videos. I hope this helps somebody (Samsung TV menus are clunky)."

All Answers

Collapse -
Re: Removing Viewing History.

In reply to: Reset Samsung Smart Hub

Hello Joey,

You should be able to remove the viewing history within the menu. You can go to Menu<Smart Features> Remove Viewing History. From here you can choose history and remove all content history or you can simply remove just the photo videos and music area. This should get rid of the thumbnails completely.

Hope this helps!
HD Tech

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.