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res// ieframe.dll/dnserror diagoff.htm IE8 XP

by emerald-eagle / January 27, 2010 5:28 PM PST

Hi folks,

Can anyone help? I keep getting the following error msg in the bottom left hand corner of IE8 internet page & I can't connect to the internet Tried Firefox but whatever web name I type into the URL, I get the message that this page doesn't exist.

On IE8 when I type the IP address of my router into the URL, it displays status of connected. When I check LAN settings, it is both transmitting & receiving packets.

Can't ping websites either.

Tried running every version of anti-malware/spyware/virus software I know of - nothing works. Tried disabling firewalls/phishing filters etc, but that didn't work either. Finally tried resetting IE & eventually reinstalled IE8 but still no joy.

Op Sys: Windows XP
Internet Browsers - IE8 & Mozilla Firefox

Anti-virus software etc, Malware Antibytes, AVG free, Zone Alarm

Any ideas much apreciated, thanks

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No real help,
by MarkFlax Forum moderator / January 27, 2010 7:18 PM PST

but I saw this article;

You have already tried some of the options noted, but perhaps one of the others will do the trick.

As to Firefox, maybe this is a simple Firewall problem. Check your ZoneAlarm Program Control settings and make sure Firefox is allowed.

I note you are using both ZoneAlarm and AVG free. AVG Free doesn't have a firewall I believe, but ZoneAlarm may have an anti-virus component. Make sure that is turned off.

Good luck.


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res//ieframe.dll/dnserror diagoff.htm IE8 XP
by emerald-eagle / January 31, 2010 5:12 PM PST

Thanks Mark. Some good ideas in there but unfortunately none of them worked. Think we're gonna have to try re-installing the operating system as a last resort. Here's hoping..

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