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General discussion

Replacing a Canon printhead

Apr 29, 2004 9:16AM PDT

My daughter's Canon S-520 printer is out of both whack and warranty. I've been advised by a coule of Canon support people that I should replace the printhead. I'm just wondering if anyone has any idea about whether that's kind of a complicated operation or if a very inexperienced person in such things will likely be able to do the job. The repair people would charge $40 to $50 just to check it out and more to do the replacing. If you say it's not hard and I find it hard, no complaints from me. Jerry

Discussion is locked

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Re:Replacing a Canon printhead
Apr 29, 2004 9:31AM PDT

Based on current prices for new printers, I would consider replacing the unit. It may be less costly in terms of print cartridges over the long haul.

What is the cost or a replacement print head?

A new printer at
http://www1.shopping.com/xGS-canon_520_s~FN-Printers~NS-1~CR-1~DW-0

was shown at $79 (not including shipping).

Of course if it was me I'd of already had it apart and broken something else while trying to remove the print carriage.

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Re:Re:Replacing a Canon printhead
Apr 29, 2004 12:06PM PDT

I an not familiar with your printer but I do have a Canon inkjet printer. Replacing a print head is quite straight forward if you check your manual. Normally an ink tank, which sits in the print head cartridge, is the first to run out. Eventually, however, the print head wears out and you have to replace this unit which usually comes with ink tanks in it - coloured or black.
As print heads get clogged if printing is infrequent have you tried print head cleaning which involves a cleaning process first, and then possibly flushing which corrects severe nozzle clogging. Check your manual for methodology or the operation panel when you select properties for your printer.
As I live in Australia and am not familiar with prices where you live (US??), it may very well be cheaper to buy a new printer rather than replace the print head cartridge.

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Re:Replacing a Canon printhead
Apr 29, 2004 7:41PM PDT

Not difficult. Just click it in the right place. Start with reading the manual, remove the old one and try to reseat it. If you can do that, you can install a new one also. It's designed to be done by a normal user, not by a tech.
And a new print head certainly is cheaper than a new printer.

But - if you've removed the old one - try cleaning it first (remove old ink). A small cloth, and a little bit of water or spirit might do wonders. Proven in practice, I might add.

In fact, I believe the printer comes with printheads separately packed, so your daughter must have installed them already when the printer was new.


Hope this helps.


Kees

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Thanks to Kees, jconner and Schokers; status
May 4, 2004 6:05AM PDT

Sorry to be so long in responding; my daughter had the printer at a friend's house for some time to see if she could fix it; she couldn't.

I did the cleaning suggested. Quite thoroughly. And then went through Canon's cleaning, deep cleaining and alignment process. Nothing. No black at all. (The black came right through during the cleaning with distilled water. The colors work fine.)

I haven't yet priced a replacement printhead but I thought I'd see if anyone has any further suggestions before I do that. Perhaps the process after the ink leaves the printhead can be cleaned or checked some way. I presume it is not a software problem because I removed and reinstalled it.

I presume that now I can assume that my problem is not with the printhead since the flow of black out of the printhead is fine. If there is nothing further I can do, getting a new printer is better than going to the repair shop. That would cost around $40 to $50 for the usual evaluation, plus the cost of the specific repair.

I am once again endebted to you folks at CNET for your willingness to put in the time and effort you do to help people like me out. Would that kind of attitude was more prevalent in society.

Jerry

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Another thought...
May 5, 2004 10:49AM PDT

Just my 2-cents...

Canon printers tend to fry the prthd. if they get no ink, clogged, dry out or anything that keeps ink from flowing to the prthd. as that "cools" the prthd. during printing. During long printing periods, it may actually *pause* to cool abit and then continue printing. However, once the prthd. gets fried, the only solution is to replace as a 100% cleaning won't fix a fried jet(s). The replacement prthd. isn't that hard to do and straight-foward a drop and go sorta thing. The only cavet is to do the alignment, etc. before returning to use. Also, over time from wear&tear the prthd. will fail if cleaning is done on a regular basis even though the printer self-clean for short periods, but a good on demand cleaning is best after 400-500 pages have been printed. Of course it maybe cost effective to just replace the ptr. as newer models come with new ink and are new to begin with.

good luck -----Willy

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Wily, a question
May 6, 2004 9:48PM PDT

Can the printhead be "fried" for black ink even though, when I clean it, black ink comes through as well as the colored ink does? That makes me wonder if the problem is something other than the printhead, though I don't know enough about the prining process to know if that is a possibility. I'm reluctant to buy a new printhed (which I haven't priced yet) because I feel unsure about whether the problem is in the printhead or in some part of the process after the printhead. Thanks for any further input. Jerry

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Re: Wily, a question
Aug 4, 2004 11:20AM PDT

Hi grandpaw7 or anyone else that can help,

I seem to have a similar problem with my Canon S600 printer. I have Window ME updated from Windows 98. I recently installed a Canon A75 camera & thought maybe that was causing the problem but I have uninstalled all the software & my printer is still not working properly.

All of a sudden my printer is only printing pictures & a bit of text. For instance when printing a page from a web site for Radio Shack - only prints the picture, price & the Radio Shack logo etc. None of the text of the description prints. Also tried printing from Wordpad & nothing prints. The self test only prints the Window ME Logo. The Print Head alignment prints only 2 columns instead of 3. Is this similar to your problem? I tried everything - even cleaned the print head. It does make sense that the print head could be gone as I use it quite a bit. I do not seem to have a problem printing photos. Oops! let me rephrase that - I just printed a picture & my sons hair is white!!! It seems there is no black & my cartridge is full. I do not really want to buy a new printer because I have a huge stock of ink that I got on sale. Sad

Please let me know if this sounds familiar. Or anyone out there that can shed some light on this problem.

Thanks in advance,
scaron

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Re: Wily, a question
Aug 4, 2004 1:14PM PDT

Sad but true when things break, they don't account the plans of the user.

As mentioned in the ealier post, the printhead can be replaced but at what cost, is it practical. You should check to see if your now surplus ink stock can be used by another(if brought) Canon printer not an complete loss. In theese last few years, inkjet prtrs. are sold pretty darn cheap and the cost of ink is what drives this process. Get, your hands on(catalog) or surf several ink suppliers to see what Canon printers may use your ink in reserve thus cross-refernce what models use your type ink carts should you purchase a new printer of Canon or any manufacturer besides Canon to get away from them. Sad

good luck -----Willy Happy

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Re: Wily, a question
Aug 4, 2004 1:03PM PDT

Sorry for the late reply...

Yes, the printhead can fry, understand there are a number of jets located on the prthd. and 1 or more will not work, causing an error or lousy print. But, if you use high quality ouput it may not be noticed at early stages. Further, Canon prthd. are prone to leak as another failure. The replacement process is pretty staraight-foward, swap it out using the kit and start the alignment process, you will be prompted. Then again for the cost of a ptrhd. etc. just get another printer, it just one of those things to decide.

good luck -----Willy Happy

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Qustion, grandpaw...
Aug 5, 2004 12:52AM PDT

Did you test the printer with a brand NEW black ink cartridge? If yes, could be the cartridge and not the printhead. Just a thought.

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Re: Qustion, grandpaw...CORRECTION
Aug 5, 2004 1:47AM PDT

I meant to say if you used an OLD ink cartridge, that may be your problem after you did all the cleaning, etc.

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Re: Replacing a Canon printhead
Aug 5, 2004 12:39AM PDT

Hi grandpaw-take a look at this Canon site:
http://consumer.usa.canon.com/ir/controller?act=SupportDetailAct&fcategoryid=231&modelid=6611
Which should take you right to the Canon S520 page. Here, you can also access "accessories", but I didn't see a printhead for the S520- maybe a call to Canon will help.


Go to FAQs, then "search by keyword"- I used "replacing printhead"- it shows you in pictures how to actually do it. It looks simple enough. There's also a troubleshooting section you may want to go through. Apparently, the printhead goes into a printhead *holder*. I have a Canon 19600, took a look inside, and it isn't quite what I saw for S520. My printhead appears to be part of the whole print mechanism, and if my printhead goes, that would be an expensive replacement. Hopefully not so in your case; I'm sure you'd be able to purchase a new printhead for your daughter's printhead which goes into a printhead *holder*, unlike mine. Good luck!

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Re: Replacing a Canon printhead
Aug 5, 2004 9:56AM PDT

Had a long winded story..Canon i560 $85 at price watch. Dont waste time or money. Buy a new one.

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Re: Replacing a Canon printhead
Aug 6, 2004 8:39AM PDT

My 3 cents: Here is what I did to resurrect a cannon print head: I placed the head (without the tanks) in a container with alcohol sufficiently deep to immerse the head and the lower parts of the container. I left it that way for several days, 4 days specifically. Then I rinsed it out in more clean alcohol until the alcohol came clean. I recovered the use of the print head. On another print head where I did the same treatment, I concluded the head was defective (lines in the printing.) Suggestion: If this doesn't work, scrounge around for an old Canon printer that does have the same print head (you might even get it for free.) It would most likely be clogged up after lack of use. Then try this on the replacement. I have six printers here (given to me) that I have revived. Frank