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Replacement DVD Combo not recognized by computer

by drs6p / July 8, 2007 3:39 AM PDT

I have a Toshiba Satellite 1135-s1554 notebook. Recently the OS predicted a hard drive failure. Replacing the hard drive and reinstalling the OS would have been simple, but the DVD/CDRW combo drive on the notebook has been broken for sometime. It is recognized and device manager says its functioning properly, but it wont read any disks put into the drive. I got a couple replacement DVD drives, the exact part number that came stock with the computer, that is it is the same part as the original, and both of the new drives are not recognized by the computer once the original broken drive is taken out and the new ones put in. I'm almost positive that one or both of these drives work fine, as they draw power from the notebook and they can be heard spinning. I'm wondering if theres maybe some SCSI configurations that need to be changed or something along those lines. Any hints on how to make the notebook recognize the replacement DVD combo would be greatly appreciated. Thanks.

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Next time?
by R. Proffitt Forum moderator / July 8, 2007 5:09 AM PDT

Try supplying the gritty details such as make and model numbers. The firmware versions of the drives can be an issue too.

Just sharing I've never had this issue yet so I wonder if you are trying to test it from Windows (there is trouble there I won't discuss yet) or did you do the acid test by trying to boot from said CD/DVD drive?

Bob

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Well...
by drs6p / July 10, 2007 4:15 AM PDT
In reply to: Next time?

The make and model number of the notebook were in the very beginning of the first post. The make and model of the drive is Toshiba SD-R2412, which came stock with the notebook and is used in many different Toshiba notebooks.

I have tried finding newer versions of the firmware and that has proved useless. Also, I have tried to use the drive both from windows and from BIOS and neither work.

One interesting thing I have noticed is when one of the new drives is attached, the Found New Hardware wizard will pop up saying that a new printer has been attached. No idea why this would be happening but it isn't recognized as a drive. Plus I'll reiterate that the only difference between the drive being taken out and the ones being replaced is the serial number, it is the same part, yet it will not be recognized.

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Thanks for the details.
by R. Proffitt Forum moderator / July 10, 2007 4:24 AM PDT
In reply to: Well...

But sadly it looks like the laptop needs repair. Maybe a new internal IDE connector but nothing is in your details to really give me a "do this answer."

Try dropping a note to ikenfixit.com Maybe he knows of an issue with your laptop and drive model.

Bob

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