Question

Repeated requests to restart

The popup requests to restart my Windows 10 laptop computer have returned. It looks like they're coming 2 or 3 times a day. I can click on "Wait an hour" and continue working for an hour. Then it pops up again. If I go away from the computer for a few hours I come back and it's at the press F1 or F3 startup screen. How can I stop this? Fast startup is off.

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Answer
Re: request to restart

Three questions:
1. What exactly happens if you don't wait, but let it restart immediately?
2. What is the F1 or F3 startup screen? My laptop boots into Windows.
3. Has it always booted into that F1 or F3 screen or is that a recent development?

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Let me see ...

1. I have to select Restart Now to restart it immediately. I think if I don't do anything it will eventually restart itself, but I'm really not sure about that.
2. I always get a warning screen when I start up the computer. This is nothing new. It's black with white font and gives me a choice between F1 and F3. It says hit F3 if you don't want to see this again. I always pick F1 because I figure I might need to see this information at some point.
3. It has always given me this screen.

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Re: restarts

So it restarts without any special messages, just "logoff" and "shutdown" and "starting Windows" and not much more.

Do the Windows update history (in the settings app) and the Windows event log (google that if you don't know how to find out) show any details about what happened?:

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Updates failed

Apparently the update has not succeeded since August 11. This is what it says:

Windows Update
*Some settings are managed by your organization (in red)
Updates failed
Last checked 8/11/2019, 12.Shocked5 PM
The next Windows feature update is ready and includes reliability, performance, and security improvements (in red).
etc.

and


View Update History
Uninstall updates
Recovery options
Update History
V Feature Updates (2)
Feature Updates to Windows 10, version 1903
Requires a restart to finish installing
etc.

What to do?

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F1 F3 sounds like a BIOS menu.

Windows doesn't offer that so to dig into that the make and model laptop would be required.

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Answer
check your power settings in windows

Then enter BIOS and turn off WOL (wake on lan)

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Answer
"that message". Sorry, not everyone can fix it.
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I changed Allow Telemetry setting

I changed the Allow Telemetry setting. Managed-by-organization message still appears.

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That is one of some dozen settings.

If you only toggled it that's one thing. The article noted a copy of some files so I have to write I've had folk skip steps or it's some other policy or ANTIVIRUS SUITE. I've lost count of McAfee, Norton and such blocking updates. It happens but you don't read about it a lot and making matters worse is that I doubt I can guess why your Windows is different. That's a talk with the seller.

Also in the mix was a cracked copy of Windows. The owner had used an activator and it blocked a lot of updates. Strangely this owner thought it was a Microsoft issue.

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To give you an idea of how many "fixes" there are now.
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and having said this;

Rob wept. Hours passed, & there were no new threads to conquer. Wink

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Some of these do make grown men cry.

Once in a while I have to break it to the owner/client that we have to start with a fresh install.

"But can't you fix it?" (me) Eventually but we charge by the hour so it's not worth it if the usual doesn't clear it up.

Sometimes they follow up with "No one knows what they are doing."

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did you get the historical allusion?

Post was last edited on September 21, 2019 10:52 PM PDT

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Thanks for that.

Folk seem to find new ways and new systems that don't quite behave. At office and home across so many machines we never see all the things folk bring to CNET.

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