But with all the folk I know with tomtom's my bet is something else is going on. If you go legal almost all you can get is a refund and you lost anything else you put into that.
I'd keep exchanging it. Here they are ok units.
I was wondering if anyone had such a terrible experience with TomTom products and if anyone had a success at getting out of the loop with shipping back defective units one after the other? My unit keeps dying for various reasons and TomTom keeps sending me defective replacements. I wasted a lot of money on HW and all the maps I purchased from TomTom (North America, Western and Eastern Europe). TomTom support does not want to do anything about it, they just keep repeating that they have to follow their "policies" about replacement process. The unit is GO 630, the failures are with the screen where it gets stuck in a loop of self executing commands and keeps bringing you to police station location, and the latest one was inability to hold any charge, once the unit is off the charger battery goes dead within a couple of minutes. But the problem is really TomTom as a company and their service and support, they keep sending me defective replacements one after another, it is crazy. The product is utterly useless, you cannot rely on it when you need it. Is anyone aware of any legal remedies that one can take?