Windows Legacy OS forum

General discussion

Repairing Windows Explorer while protecting data

A week or so ago, I was shutting down my computer when the power went out. The result was that the Windows Explorer files were damaged. Tried doing a system restore but when I get to the system restore page, it's blank. (Tried doing it is safe mode too with the same results.) My son can reinstall Windows but we are worried about losing my data. Before trying that, we want to make sure that my data is safe.

The back ups I have are old. We tried setting up an account with an online backup service but while we can download backup software, it can't be installed.

I can't copy and paste or drag and drop so making a copy of my files is not possible.

I can upload files and am considering using Google docs but I can't upload folders and the files will be reformatted.

Any suggestions on how to backup my files would be appreciated. TIA

Discussion is locked
You are posting a reply to: Repairing Windows Explorer while protecting data
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Repairing Windows Explorer while protecting data
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
The other method. It's cheap too.

In reply to: Repairing Windows Explorer while protecting data

Remove the current hard disk and set it aside. Install a new drive and then your OS, updates, firewall, antivirus and applications. Now add the old drive on the slave connection and copy your files over.

That usually does it.

I didn't write about the blank system restore page since google has that covered.

Collapse -
No OS cd

In reply to: The other method. It's cheap too.

When I got my computer, it had XP Home already installed. A cd with the OS was not included. All I have is the 6 diskett recovery set.

Is there a workaround the blank system restore page?

Collapse -
That's the right set of CDs but

In reply to: No OS cd

Unless you backup or use my method your files would be at risk.

As to the blank system restore page, type this at


Collapse -
Download and install a freeware file browser or...

In reply to: Repairing Windows Explorer while protecting data

if you have a app like win rar or 7 zip use the file manager from there to access and copy your files.


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.