Computer Help forum

General discussion

Repair Shops Protocol

by msmith379 / March 1, 2008 3:42 AM PST

Quick question. I am going to have to take my computer into a repair shop. In trying to fix it myself I have done a restoration disk run but I haven't been able to run a DBAN yet to make sure everything is off.

My question is do most repair shops check your hard drives for information or am I just worrying about them trying to get my personal stuff that may still be on there?

Discussion is locked
You are posting a reply to: Repair Shops Protocol
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Repair Shops Protocol
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Widely discussed. Don't give them a break.
by R. Proffitt Forum moderator / March 1, 2008 3:56 AM PST
In reply to: Repair Shops Protocol
Collapse -
I would rather be safe than sure.
by MarkFlax Forum moderator / March 1, 2008 3:59 AM PST
In reply to: Repair Shops Protocol

Simply put, you never know.

Even the large retail computer stores might be tempted, but certainly the smaller local stores might inspect the files on the hard disk. In any case, checking the contents of the hard disk may be a normal part of the repair process.

So I would remove everything personal. If there was anything really personal I would reformat, then run something like DBAN to make sure everything is gone.

You didn't say anything about the problems with the system or with using DBAN.


Collapse -
Not sure what the problem is with the PC
by msmith379 / March 1, 2008 4:04 AM PST

But after doing the restore disk it freezes up even if I don't do anything after about 5 mins from startup.

Also when I do try to do the DBAN it won't start up. Not sure what is wrong.

Collapse -
The 5 minute PC.
by R. Proffitt Forum moderator / March 1, 2008 4:15 AM PST
Collapse -
I've tried cleaning
by msmith379 / March 1, 2008 4:20 AM PST
In reply to: The 5 minute PC.

but I can't seem to get the casing free in order to clean it.

Collapse -
I'd help but I'm blind.
by R. Proffitt Forum moderator / March 1, 2008 4:27 AM PST
In reply to: I've tried cleaning

I can't find the make and model of the machine in question in your posts.

Collapse -
Its Toshiba Satellite A55-A326
by msmith379 / March 1, 2008 5:11 AM PST

I was able to get it open and I cleaned the fan but after putting it back together the power button is now unresponsive. I feel like I keep making it worse.

Collapse -
Here's the disassembly guide.
by R. Proffitt Forum moderator / March 1, 2008 6:21 AM PST
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?