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General discussion

Repair IE 6 offline.

by rccoffee Jun 24, 2007 3:48PM PDT

I have a Sony VGC-RB40, P4, Win XP/Home with SP2 and I use Earthlink dial-up. I have Norton IS 2006, Lavasoft's Ad-Aware SE Plus, MS Windows Defender and Webroot's Spy Sweeper. This last Saturday, I ran maintenance on the computer. When I checked for Updates to Spy Sweeper v. 5.3.2, I was notified that a newer version, 5.5.1, was available. As I have done often in the past, I downloaded the newest version. Something happened and I eventually uninstalled both versions. But, then my IE 6 wouldn't work. I can connect to the internet, send and receive e-mails, but I cannot view my home page and I cannot get security updates from MS or any security software. NIS 2006 and Windows Defender show no malware.

I went back to two different restore points, June 11 and, later, to June 1 trying to restore IE 6. Nothing works.

I remember repairing IE 4 or 5 but I cannot find out if I can repair IE 6 offline (since I cannot connect to MS).

I am using my Mac now which has Safari, IE 5.2 for Mac and Opera. Unfortunately, the Sony only has IE 6.

I thought that I could download IE 7 using IE 5.2 for Mac but since the Mac doesn't have Genuine Windows, this will not work. I could go to a friend's home and copy IE 7 on the Win XP computer.

Rather than restore the Win XP to the original settings (I have backed up my most important files to an external hard drive), would anyone have a suggestion?

Thank you.

Discussion is locked

4 Posts
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I found this on the MS website.
by Paul C Jun 24, 2007 6:45PM PDT
http://support.microsoft.com/kb/318378 (Print it out for reference.)

Follow the instructions for Windows XP SP2. NOTE: You will probably lose some updates to Windows, so a trip to Windows Update will be in order after you get everything working again.

Then, I'd get MSIE7.

Hope this helps,

Paul
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What I'd do
by jackson dougless Jun 25, 2007 12:44AM PDT

Is forget about IE in the first place. On Windows, it's pretty much unsafe to use for any period of time.

So, I'd download a copy of Opera, Firefox, or Safari for Windows from your Mac, and transfer them over to your PC to install. The only valid use of IE is downloading security updates via Windows Updates, and you can just use Automatic Updates to get around that.

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This Might Be An Easier Fix
by Grif Thomas Former Forum moderator Jun 25, 2007 6:36AM PDT

Because antispyware tools can frequently screw up internet connections, I would try visiting the friends computer and downloading a copy of the WinsockXP Fix tool from the link below and the latest Java from the links below. Once downloaded on the friend's computer, burn a copy to a CD and run the WinsockXPFix tool first.

http://www.iup.edu/house/resnet/winfix.shtm

Click on the link to Sun's Java below, then click on the ''Java Runtime Environment (JRE) 6u1'' download button. Follow the prompts, accept the license agreement, then download the full ''Windows Offline Installation'' file to your desktop,(about 15 MB), scan it with your antivirus (just to be sure it's clean). Once that's done, if you've already got a Sun Java version on the computer, (It appears like you may not though) open the Control Panel, double click on the ''Add/Remove Programs'' section, then uninstall all previous versions of the J2SE Java listed there. Once that's done, then install Java JRE 6u1 from the downloaded installer.

http://java.sun.com/javase/downloads/index.jsp


And if you need to repair Internet Explorer 6 SP2:

On a friend or family member's computer which has a CD burner, download the full Service Pack 2 for XP from the link below.. You'll need a broadband connection to download the large 266 MB file.. Once the file is downloaded to the computer, then burn a copy to a CD.. TRansfer the CD over to your personal computer, then install SP2 over the top of the previous installation.. It will "repair" Internet Explorer.

http://www.microsoft.com/downloads/details.aspx?familyid=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Hope this helps.

Grif

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Thank you everyone
by rccoffee Jun 25, 2007 12:58PM PDT

Paul, Jackson and Grif,

Thank you for your suggestions.

I sure am glad to have the Mac to fall back on.

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