>> can anybody give instructions on how to renew an IP address? <<

Click Start, Run, type cmd and press Enter. Type the following command:

ipconfig /renew

The following MSKB article shows some causes if the command fails.

Q810606 - "Error Message When You Run the "Ipconfig /Renew" Command"

However, your description lacks some important pieces of info, for example your connection method. Generally speaking, you should contact your ISP (or check their web site) in order to obtain the instructions.


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot