Any help on this would be much appreciated! Having bought a new computer I’ve successfully recovered appropriate backups from an external hard drive. However . . . on my new C drive I’m left with a folder “windows.old” reappearing from previous. Sub-folders are Program Files, Program Files (x86), Users (empty) & Windows. All the subsidiary stuff is Microsoft remnants. But I’m prevented from deleting. Both using W10.
When my old computer crashed a few weeks the MS support desk removed these folders by first doing something (unfortunately I didn’t pay attention) and then using disk cleanup to clean “Legacy components”. I’ve tried this but the item doesn’t appear: probably dependent in that first phase.
I anyone able to help with step by step instructions.
I know I could return to ms support desk but prefer to try & avoid this in part through embarrassment but more importantly because I’m trying to close my ms account & this action will only extend the agaony further.