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removing spyware from old ISP's installation software

by pottok / January 23, 2006 1:39 AM PST

I moved to England from France. The ISP in France used installation CD software which although I have tried to remove all traces of it from the hdd, remains. OE is unusable with my new ISP; Outlook just works (we didn't use it in France), the PC's time is set to Fr time and resets itself automatically every time you reboot etc etc. Do I have to back up, uninstall all software and then reinstall it all?
How much will this cost as no way can I do it myself?
How do you tell if an ISP is going to do this to your PC (avoid installations done by CD?!)

It's also now taking 3 attempts to log in to the PC as it's not recognising my password for about 3 attempts. This is a new development.

How do I remove spyware? I already ran spybot which was unable to remove 2 items. Otherwise it found the PC clean.

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Pottok, Try This..
by Grif Thomas Forum moderator / January 23, 2006 2:10 AM PST

First, download, install, then update ALL of the free spyware removal tools from the links below:

Ad-Aware

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I'll try
by pottok / January 23, 2006 8:50 PM PST
In reply to: Pottok, Try This..

Thanks Grif. I'll try. Tech support at my ISP are voted the best time and time again and they've given up trying to reconfigure OE settings. I use Outlook despite the error messages and multiple downloading of the same email. The ex ISP's settings have all *supposedly* been removed!

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spyware
by dbssmith / January 23, 2006 11:06 AM PST

Hope this helps,
go the Lavasoft website or to Download.com and get the free Adaware software. It is the very best and most trusted spyware removal tool out there and get rid of that other tool yu mentioned. Sometimes a "spyware removal" tool only adds malware to your system but with Adaware by Lavasoft you'll find yourself surprised by just how much junk you have in your system. good luck!
DLS

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