to get rid of Norton and it seems to have worked. I found the info on the internet.
Generally, you remove applications by using the Windows utility for the task, but Norton Antivirus tends to get in a bit deeper into the system, so it's tricker to remove it completely. Here's how you can do that:
Go to Start --> Control Panel --> Add/Remove Programs.
Scroll down to your Norton program
Click Change --> Remove All.
You will be asked to restart your PC. Do so.
Now go to Start --> My Computer --> Program Files. Right click on each Symantec folder and select Delete.
While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.
Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"
Now type in Norton and delete each Norton folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.
Repeat step 5 except type Symantec in the "Search" box.
The next step is trickier: go into the Registry.
First thing to do is Back up the Registry. I'll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security software in the Registry can conflict with newly installed security software and cause system freezes. So can folders of "uninstalled" programs for that matter.
Once again, go to Start, then click on "Run". Type in "regedit"
Go to the top of the Regedit window. Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see Software. Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose "Delete".
From there go down to HKEY_LOCAL_MACHINE and repeat step 3. Restart your PC.
Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software, Click (+) next to Microsoft, Click (+) next to Windows and Click (+) next to CurrentVersion.
Select the Run folder. Right-click and delete each Symantec entry you see (if present). Restart your PC.
That should completely eradicate Norton Antivirus from your system!
I had the same trouble with Norton/symantec and had to use regedit to get rid of it. Go to start, run, and type regedit in the command line. In regedit, to to edit, find, and type NORTON, then find. It will find a regestry entry and stop on it, click edit and delete and press f3 key to proceed to next one and keep repeating this until it tells you there are no more. Repeat this process with NAV and SYMANTEC typed in the find line until they are all gone to. This is a pain in the *** way to do it, but it will remove all registry entries in the O/S thus disabling and removing the ability for the program to run. Use a utility like SYSTEM MECHANIC to remove junk files and unused program remnants from your system. Hope this helps. (NOTE: watch the NAV because some of it has nothing to do with Norton)