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removing a program

by r3317 / June 16, 2009 1:06 AM PDT

hi, im trying to remove webb root anti virus, and it doesnt apear in the add remove program. ty

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I bing'ed it and found....
by jeff_windows_team / June 16, 2009 1:43 AM PDT
In reply to: removing a program

I took this answer from (http://forums.mcafeehelp.com/showthread.php?t=223458) and it seems to have worked like a charm:

Go to Start/Run and enter regedit hit the Enter key.
Go to:
HKEY LOCAL MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/UNINSTALL

Look for any entries in that key that pertain to webroot or spysweeper and delete them. be very careful to only delete those entries and none of the others.

Let us know if it works for you!

Jeff
Windows Outreach Team

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webbroot
by r3317 / June 16, 2009 4:04 AM PDT

hi, still no luck finding webbroot, thanks for your help

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Uninstall Webroot....Have You Checked?
by Grif Thomas Forum moderator / June 16, 2009 4:47 AM PDT
In reply to: webbroot

From THIS LINK:

Important Note: In order to remove Spy Sweeper you will need to download an uninstall tool. To access the download, please go to the website provided below. When prompted, please save the download to your desktop.

http://download.webroot.com/SSCCleanup.exe

Shut down the currently installed version of Spy Sweeper/Webroot Antivirus with Antispyware by right-clicking the icon in the lower right-hand corner of your screen, then simply left-click on Shut Down option. You will only need to do this if you have Spy Sweeper/Webroot Antivirus with Anti-Spy Ware installed and it is running.

Once Spy Sweeper is shut down, double left-click on the SSCCleanup.exe that is on your desktop.

You will be prompted to accept the license agreement. After you have accepted the license agreement the cleanup process will start. The process is complete when the last line of the dialog window says ?Removal procedures have been completed? and the Close button is highlighted.

Close the cleanup utility window and the SSCleanup.exe file will disappear from your desktop. At this point, please restart your PC.

Hope this helps.

Grif

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webbroot
by r3317 / June 17, 2009 2:55 AM PDT
In reply to: removing a program

hi and thank you. worked like a charm.

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