Question

Remove hidden program, Smart DNS

Jun 13, 2019 6:59AM PDT

Everywhere’s I look on google or whatever, it says it’s easy.... BUT, I run a laptop with windows 7, 64bit OS.
At some point I have loaded Smart DNS Proxy and now I can’t get rid. I can’t even find it on the computer but every now and again, it raises it’s very ugly head.

Where is it hiding? How do I remove all trace? Any help appreciated!

Regards

Bony Tony.

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Comments
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Answer
Re: DNS
Jun 13, 2019 8:52AM PDT

Their site has support options. Did you try those?
And are you sure it's a program and not just a setting?

Post was last edited on June 13, 2019 9:00 AM PDT

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Answer
Some of these alter the hosts file on Windows.
Jun 13, 2019 10:17AM PDT

Since you could remove said app, you won't undo it's changes to the hosts file by removal so let's get you some tutorials as most folk never heard of this file or what it does.

1. https://www.bleepingcomputer.com/tutorials/hosts-files-explained/
This is for those that know nothing about the hosts file and want to know more before replacing it with a clean version.

2. https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default
For some this isn't enough so here's an alternative method.
https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/

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Host files...
Jun 13, 2019 10:51AM PDT

Thank you for the info regarding host files. I shall investigate your links in turn.

There is certainly nothing on my computer that points or refers to Smart DNS but on occasions, clicking a weblink automatically opens Smart DNS rather than the requested link. Host files sound a distinct possibility, I need to be able to locate them!

Regards

Tony M

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I forgot another avenue.
Jun 13, 2019 11:01AM PDT

Some alter the browsers as well.

If the hosts files are cleaned up and you reboot and it still does the dirty deed then reset that browser being sure to save your bookmarks and such before hand.

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Thank you...
Jun 13, 2019 11:52AM PDT

I’ll try that! ?

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Links...
Jun 14, 2019 5:42AM PDT

Thank you for the links, the bleepingcomputer one is very informative.

Unfortunately, I now find I need the admin password to do anything. I am the admin but I never use that account to log on. I have forgotten that and lost my reset disk! I have a system restore disk but I guess the simple answer is to reinstall Windows 7. It’s an old 17” laptop that I mainly use for photoshop....

I have a new MacBook Pro and I guess I’ll be forced to get my head round that now! Unfortunately, not all my editing programmes will work on the Mac....

Ah well!

Thanks again for the pointers...

Regards

Tony M

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Re: admin
Jun 14, 2019 7:07AM PDT

How could you install it without being an administrator?

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Answer
About Windows 7 and admin etc.
Jun 14, 2019 7:18AM PDT
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Password removed
Aug 3, 2019 4:42AM PDT

It’s taken a while! (I have other things to do and this comp was not my top priority). ..however, I have now removed the admin password whatever it was!

Onwards & upwards, maybe I can get on (slowly) with solving my original problem... Happy

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Answer
reboot
Jun 24, 2019 7:01AM PDT

reboot helped?

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