Then the bug looks to be in the book. You should contact them to ask for them to address their firmware in the book.
Bob
I'm running Win 7 Pro, 64 bit on a Dell XPS 8100 with 12 GB RAM. I've been playing with a new toy, a nook e-book reader, and I noticed an odd behavior that at least a few other users have also noted. I suspect the behavior reflects a bug in Windows 7 (and probably XP as well) but I don't know how to report the problem.
When I attach the nook to the PC using my micro-USB connector the nook automatically goes into 'USB Drive Mode'. The instructions for the nook state that after I eject the nook it should revert to regular mode but continue charging. That IS what happens if I use Windows Explorer to eject the nook (right click on the drive corresponding to the Nook and choose 'Eject'). However, that is NOT how I am accustomed to removing USB drives. Usually, instead of using Windows Explorer, I use the system tray service labeled 'Safely Remove Hardware and Eject Media' instead because it is more convenient. When I disconnect the nook using that technique, the nook does NOT return to regular functioning even though the drive corresponding to the nook disappears from Explorer. I have to disconnect the USB connector before I can use the reader.
Speaking from the perspective of a user, it is not clear that there should be any difference at all when I use one method or the other to disconnect a USB device.
I had not noted this behavior in the past, so I decided to experiment with some of my other USB devices. My rather ancient iPod Nano (2nd generation) appears to disconnect properly using either approach. My Garmin GPSmap 76CSx acts like the nook: When I 'Eject' using Explorer the device reboots and returns to normal operation, but when I disconnect using 'Safely Remove Hardware' the device stays in USB drive mode even though it is no longer accessible via Windows Explorer. Similarly for my Garmin Nuvi 255W, though that is a more complex situation because it automatically reboots and reconnects when it successfully disconnects so that device is never usable when connected via USB.
I did not do comprehensive testing, but I did note that the nook's behavior is similar using 32 bit Win XP Pro, SP3 on my old desktop PC. How I disconnect affects the device's behavior.
Since this behavior appears on multiple PCs using multiple USB devices I have to conclude that it is not a problem limited to my nook device, or even to nook e-readers in general. It appears to be something in Windows.
Is this a bug? Or just a poorly implemented 'feature'? How do I report it to Microsoft?

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