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Remote Assistance Windows XP vs. Windows 7

by vampire745 / February 26, 2010 10:59 AM PST

Hi,
I am running Windows 7 Enterprise. Is there any way by which I can use the remote asistance to assist my friend who's running Windows XP by using MSN Messenger. And how can I use it.

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You lucky person.
by R. Proffitt Forum moderator / February 26, 2010 11:06 AM PST

The Enterprise version comes with stellar support. Why not use that?

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I don't know about stellar.
by vampire745 / February 26, 2010 11:20 AM PST
In reply to: You lucky person.

1- I don't know about stellar.
2- My friend needs help on His PC which is running Windows XP.
3- Also tell me the steps to use stellar or Remote Assistance.

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Enterprise versions of this OS
by R. Proffitt Forum moderator / February 26, 2010 12:24 PM PST

Are expensive, include support channels and more. What happened? Did your company go bust or what? Something is fishy when Enterprise users fall out of the sky.

As to remote assistance. Are you sure you didn't ask Google?
Bob

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I am a Home User not a professional.
by vampire745 / February 26, 2010 1:26 PM PST

I need your help step by step in this metter.

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Enterprise versions are not available to home users.
by R. Proffitt Forum moderator / February 26, 2010 11:56 PM PST

Ouch. Some one has done something odd here.

Be sure to google and research your question. My comments are about how Enterprise owners have a great resource to tap.

Share what web page you are using and what step fails.

"It doesn't work" is not a step.
Bob

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