I am having all kinds of problems: Programs will not un-install completely, cannot create a recovery disk, backups do back up but then I keep getting a notice that the same file is ready to be backedup, etc. Explorer defalts, keyboard defalts, mouse defalts...
My question is, I have files (quicken accounts), pictures, documents, do I need to back all of these up prior to rebuilding the OS? All of these files are on drive C, and the OS is on the partion, drive D.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?