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General discussion

registered XP Pro

by mech174 May 23, 2005 10:51AM PDT

My son's computer got blowen up about 2 years ago and he now has a labtop. He has the original xp pro (fv) disks and I have contacted microsoft 5 times regarding how the activation can be changed to me which I understand can be done. Problem is microsoft xp home page will not give me any response. How do I get them to let me know what needs to be done. mech 174

Discussion is locked

2 Posts

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The full retail?

by r. proffitt Former Forum moderator May 23, 2005 10:57AM PDT

You may be over anxious. You may install it on your new hardware, let it activate and that's that. I've moved to new hard 3 times since (this is just mine and does not include how many times the office has done this) and never have had a glitch in reactivation.

The reason they may not respond is simple. You'll have to pay for the answer. Figure about 35 bucks.

Bob

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One possible way

by Ray Harinec May 23, 2005 10:58AM PDT

is to install it on the laptop, XP should then give you a phone number to call where you can explain why it is being installed on a different system.

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