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Refurbished TV's good deal or not?

by BiggerEd / October 18, 2006 1:34 PM PDT

While shopping around for new projection TV's I noted that factory refurbished units are considerably less than new from places like Second Act. I also noticed that the extended warranties through sites like this are quite a bit less for the same time period than those sold with new units.

What experience has anyone had with buying a refurbished TV and the associated extended waranties? I bought a refurbished A/V receiver several years ago, couldn't tell it wasn't new, saved a lot and have never had a problem with it. Thanks in advance.

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(NT) (NT) NOT !!!!
by Riverledge / October 18, 2006 1:44 PM PDT
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Refurbished TV's good deal or not?
by jcrobso / October 19, 2006 2:15 AM PDT

Well there is a big difference between a refurb AV reciver and a refurb HDTV.
It is a gamble, Make very sure the warrenty is realy GOOD.
What brands? If it's a Panny or Sony then it might be OK.
But not a Gateway! John

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Yes!, and....
by Dan Filice / October 19, 2006 4:42 AM PDT

I always worry that a "refurbished" home theater component may be a lemon, aka an automobile lemon. Just because it's "refurbished" doesn't mean the problem has been permanently fixed. Personally, I'll pay a little more knowing that I have a "new" component, and I'll take my chances with my own warranty. Speaking of warranty's, how do you know that the "refurbished" component wasn't one of those that were replaced under a warranty from Best Buy, Costco, etc. that states "if we can't fix it after X-number of tries, we'll replace it." You may buy the un-fixable unit that supposedly got "fixed." It's a piece-of-mind thing with me.

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by NM_Bill / October 19, 2006 11:16 AM PDT

the discount couldn't be drastic enough to compensate for the HUGE gamble.

Refurbs are nearly always done to the standard called "plug & play." It's actually self-explanatory. Technicians are rushed for productivity. They analyse to find a problem. The 1st one they encounter receives a quick fix. Then it's plugged in to see if it plays - at all that is. Not bench tested over time. Not to see if all functions work exactly as they should. If it seems to play when plugged in, it's out the door.

Probably with a short warranty if from the manufacturer. Remember, this unit has already proven to be a problem unit.

The more high tech the product, the riskier it is due to increased complexity. And, Second Act appears to be new with no track record. I wouldn't be inclined to touch them with a proverbial 10 foot pole.

Perhaps you got lucky with the refurb receiver. Perhaps it actually was designated so by having only an exterior blemish.

If coming with a merchant's warranty, do you have to ship it to who knows where? To be worked on by whom? Is that warranty worth the paper it's written on?

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refurb tv
by galifreyan / November 18, 2015 10:23 AM PST

Ask whoever you are buying the television off to put it in service mode( this can be done from all set remotes) this will then put a screen up which will tell you how many hours the set has been running for. You may be in for a surprise it is usually ex customer ex display and has been used quite a bit. If they say they cannot do it don't buy it, Service modes for most Televisions can be Googled.

Also refurbished generally means its been plugged in and tested by an unqualified screener who just checks the main functions if it appears to work it will then be cleaned and repackaged.

If a Television has a main fault the cost of changing boards can be prohibitive, Most service centre staff do not have the skills or the craft to work on the boards. To be blunt refurbishment generally means does it look as though its working.....if so clean it box it and if short give it new remote batteries instruction book etcetera


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Not practical
by Pepe7 / November 18, 2015 11:23 AM PST
In reply to: refurb tv

While I understand you are helping folks cover all the bases here, a seller won't normally do this.

The other issue is, what is the consistent threshold after which you can comfortably say 'there are too many hours on this HDTV to purchase'?

You see my point. Your other general advice is solid though.

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Post we both replied to was from 2006
by Pepe7 / November 18, 2015 11:24 AM PST
In reply to: refurb tv


Just noticed that Wink

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