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Redline problem with imported document

by dorothyb222 / June 22, 2008 6:13 AM PDT

Hi Folks,

This is a bizarre problem. I have to redline a document sent to my office via e-mail, using MS Word. I was doing fine until one paragraph did not allow me to enter any characters at all. In fact, the cursor did not even show up on the screen.

I copied the paragraph and pasted it into a blank document but even in this new document, I was not able to type into the paragraph.

I am not sure which version of Word I use at work, but it is on Windows XP Professional.

Thank you to anyone who has an idea of what this problem is and how to correct it.

Dorothyb222

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What I discovered was...
by R. Proffitt Forum moderator / June 22, 2008 6:22 AM PDT

Unless we all use the same version of Word this feature fails. Get your Office to cough up the IT staffer to bring your machine to the same versions as the office.

Another time I wiped out a coworker with same complaint with a block they couldn't edit. What they didn't notice is I had created a graphic that looked just like text. The reason I did that was to prevent editing of that passage. They didn't speak to me for weeks for being "so devious."
Bob

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What I discovered was ...
by dorothyb222 / June 22, 2008 9:23 AM PDT

Bob -

Thank you for your quick reply.

I guess I didn't make myself clear. The document came from an entirely different office by e-mail. I saved the document into our office's document system - it's called Worlddocs. I then proceeded to work on the saved document and had no problems with it until I hit the offending paragraph.

Is there some dialog box within Word that I am missing that I can go into and uncheck something to allow me to get into the paragraph?

Meanwhile, another person in my office was told to work on the document to see if she could get the changes made. She uses a different version of Word than mine. She said it took her an hour or so and she figured out a "workaround." But she told me she "couldn't remember" what she did that allowed her to make the changes and so she couldn't tell me.

So I don't think the paragraph was a graphic file.

Regards,

Dorothy

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What I should do.
by Kees Bakker / June 22, 2008 5:27 PM PDT

1. Copy the offending paragraph (and a few lines above and below it) to the clipboard.
2. Paste it into Notepad.
3. Do the changes.
4. Delete the paragraph from the original document.
5. Copy and paste from Notepad into the document.
6. Reapply formatting if necessary.

Should be 2 minutes work at most.


Kees

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What I should do.
by dorothyb222 / June 22, 2008 11:02 PM PDT
In reply to: What I should do.

Thank you, Kees.

I will try that today.

Since this is a document that is being redlined, perhaps I will only have to change a word or two in the document. I wonder if it will allow me to do that.

Regards,

Dorothy

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What I shoud do.
by dorothyb222 / June 22, 2008 11:48 PM PDT
In reply to: What I should do.

Kees and Bob -

I'm in the office now and once again retrieved the e-mailed document and began redlining it. NO PROBLEMS! It is really crazy. I cannot understand what has gone on.

Since there are no problems with the offending document, I cannot try your suggestions,Kees. However, I'm sure there will be a similar situation in the future and will try it then.

Regards,

Dorothy

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(NT) A mystery indeed. Good to read it's solved, however.
by Kees Bakker / June 23, 2008 2:52 AM PDT
In reply to: What I shoud do.
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