Are you using Microsoft Outlook, Outlook Express, an online mail, something else?
The red x's are where a picture is supposed to be.. Are you connected to the internet when you read your mail? If you aren't, then you need to be.
Next, if you haven't, please follow the instructions in the link below:
Hope this helps.
Dell inspiron 4100,xp home (6 yrs. old); Why do I get red x's in my e mail where images should be? Thank you in advance.