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red x in small box in upper left corner

by ztnolcag / April 2, 2005 3:31 PM PST

Perhaps one of you can help.
System is:
Dell Dimension 8300 desktop P4 3.0
Windows XP OS with service pack 2 update
McAfee Anti-Virus/Firewall
Spyware Blaster

Problem: Although I have Adobe Acrobat 6.0, when I call up a PDF file online, it doesn't open and I get the red x in a small box in the upper left corner. What gives?
Also, some "pics" will not display. I get a circle with a slash through it (the international stop sign). Not all pics, just some.
Could these issues be related? Are they due to anti-spam, spyware, anti-virus, or ? Suggestions anyone?

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Red x.
by Kees Bakker / April 2, 2005 7:54 PM PST

The most common cause at the moment for red x'es is a site blocked in the hosts file. So start with a forum search with subject HOSTS and author Grif Thomas for all details about this.

If no luck, search the common factor by right clicking on the blank picture and studying the url. My own IE mysteriouskly refused to display png's only, and that could be remedied by a repair of IE.

Regarding Adobe: can you right click>save as on such a link and then open the saved file either from Explorer or from Adobe Reader itself?


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by Cursorcowboy / April 2, 2005 8:25 PM PST

Internet Explorer may display a blank page with a placeholder icon instead of displaying a Portable Document Format (.pdf) file with Adobe Acrobat Reader. This behavior occurs because the Uniform Resource Identifier (URI) to the .pdf file does not end in ".pdf" (for example, the file is opened by using script or the file is dynamically generated) and the content-type header (Multipurpose Internet Mail Extensions [MIME] type) that is returned by the server is "unknown/unknown". Previous versions of IE open Adobe Acrobat Reader as a plug-in, but IE6.x does not support Netscape-style plug-ins, which BTW, could happen with any unrecognized plun-in, [Q305153] and [Q306790].

Note: The article [Q555027] explains that when you try to connect to web site by using Internet Explorer 6 or Internet Explorer 6 with Service Pack 1 - it may open with blank page, instead of web site and the problem could be that some dll's didn't register themselves. Check the registering process in this article as well as downloading and following the instructions for "IEFix" - a general purpose fix for Internet Explorer (Win 98/ME/2000/XP).

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