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Question

Red flag on windows update

by Indy2452us / October 17, 2015 4:21 PM PDT

Got a dell desktop running windows 7. A red flag is on my windows update. I get a ox8007277a error code when i try to update. I ran detect problem and say not fixed. Any suggestions? Thanks

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Clarification Request
(NT) Need a little more. What KB number is this on?
by R. Proffitt Forum moderator / October 17, 2015 4:23 PM PDT
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Windows update red flag
by Indy2452us / October 18, 2015 6:42 AM PDT

What is the KB number? Thanks

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It's the update that failed.
by R. Proffitt Forum moderator / October 18, 2015 6:56 AM PDT

All Answers

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Answer
Something to try...
by Carol~ Moderator / October 17, 2015 5:20 PM PDT
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Windows update red flag
by Indy2452us / October 18, 2015 6:41 AM PDT
In reply to: Something to try...

Was does the ipv 4 or 6 mean? Thanks

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iPv4/6 and more..
by Carol~ Moderator / October 19, 2015 10:00 AM PDT

Indy,

Reading where you wrote "when I try to update", left me under the impression you were experiencing problems with all the updates. Not just one. Is that the case? Or is it just one update you're having a problem with?

IF it's a problem with all updates .....

You say you "ran detect problem". Did you run Microsoft's Fix It? Automatically reset Windows Update components? IF it is all updates and IF you haven't made use of the tool, I would strongly suggest doing so.

The suggestion in my prior post is only one (of many) areas to investigate. Resetting the winsock was provided in case the problem is caused by a network connection related issue. In hindsight, I should have held off suggesting it, until I had a further understanding of (exactly) what your problem is. And also what you have tried (and ruled out) thus far.

You asked what iPv4 and IPv6 are. The short answer is they're a "set of protocols that computers use to exchange information over the Internet and over home and business networks". IPv6 being the most recent version of IPv4. See IPv6: frequently asked questions. Or for a more detailed explanation of the TCP/IP protocol read IPv6.

Carol

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Red flag windows update
by Indy2452us / October 19, 2015 5:21 PM PDT
In reply to: iPv4/6 and more..

I ran microsoft fix it and said not fixed with red x beside it. I then typed in services.msc and looked at the list. The windows update was blank and not running. So i clicked start service and a box came up error ox80007277a. The requested server provider could not be loaded or intialized. Seems the top half of the list was running and all from the middle on down not running. Any ideas? Thanks

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Are you running any registry cleaners, IObit, tuneup or ????
by R. Proffitt Forum moderator / October 19, 2015 5:49 PM PDT
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Red flag on windows update
by Indy2452us / October 19, 2015 8:11 PM PDT

Just garys utilities

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Ahh
by itsdigger / October 19, 2015 8:28 PM PDT

you mean Glary Utilities ?
So you deleted all of your Restore Points Cry

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Gary utilities
by Indy2452us / October 20, 2015 3:56 PM PDT
In reply to: Ahh

Yes that is what i have. deleted restore points? Can i get them back? Tried to run a system restore and wouldn't let me make a date. You know a better utilities in place of garys?

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Ouch.
by R. Proffitt Forum moderator / October 20, 2015 7:14 AM PDT

That's one of those apps that create more problems than they solve.

For now, what issue does the PC have?

Forget the update didn't install. What's not working?

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Windows update red flag.
by Indy2452us / October 20, 2015 4:00 PM PDT
In reply to: Ouch.

Not sure what else not updating. Just know i can't get any window updates. Error 0x80007277a. The requested server provider could not be loaded or intialized.

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As to Glary, no. Don't use such and didn't need a
by R. Proffitt Forum moderator / October 20, 2015 4:04 PM PDT
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windows update red flag
by Indy2452us / October 20, 2015 5:19 PM PDT

How i know which one to use? ipv4 or ipv6?

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Answer
Why not try
by itsdigger / October 19, 2015 5:49 PM PDT

System Restore to a time when everything worked properly ?
Than update

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Red flag on windows update.
by Indy2452us / October 19, 2015 8:13 PM PDT
In reply to: Why not try

Tried but wouldn't let me put a date in.

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