Computer Help forum


Recovery Console password has changed

by PuraRem / August 31, 2014 12:16 PM PDT

My mum's computer has recently had a startup error (I think it was a corrupt registry), which I googled and figured out how to fix it.

I was following this guide and got to the "copy c:\windows\repair\sam c:\windows\system32\config\sam" line when the keyboard stopped working. So I figured I could restart the computer and just continue on, which I did, and then found a different keyboard to use, which worked fine.

Originally when it prompted me for a password I just pressed enter, which worked as there was none. But now that I'm trying to get into it to type the last three lines it says the password is incorrect and I've tried all the old ones that used to be used to log into it.

I'm so confused about it all and no amount of googling is helping me, haha. The computer is super old, runs really slowly and is running windows XP (or tries too haha). She was actually weeks away from replacing it and all she needs is important files (she never got around to backing up). Also it won't start up properly at the moment so I can't get in to change this supposed password.

I'm wondering if the best option is to just take the hard drive out and connect it to either cords or a hard case and then plug it into a new computer? I just don't want to screw it up and lose the files.

Thanks for the help (:

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All Answers

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Or you could boot up a NTPASSWD CD and reset it?
by R. Proffitt Forum moderator / August 31, 2014 12:24 PM PDT

Back to google about that title. For those that need more, try as they will ship you media and more.

NTPASSWD has reset so many for me, and it's a 5 minute or less job.

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by Willy / August 31, 2014 1:56 PM PDT

It's a great pgm. to help recover or change the password and you don't need windows to access it. As Robert offered, its under the Linux OS and once its booted, you get the area to change. HOWEVER, you may find using the Hiren's BootCD a more friendly looking way to access the same pgm. under the Mini-XP looking display. It has NTpassword as part of the disc. Google Hirens' and from their website d/l the file and then burn the Hiren's disc using the included windows burn cmd.. You can use another PC to do this and have a good blank CD, no need for DVD blank.

Just another method to use the same pgm..

tada -----Willy Happy

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