The basic steps to getting rid of malware are as follows. If you need more detailed instructions, google is your friend.
1: Switch off System Restore
2: Reboot to Safe Mode
3: Run numerous malware removal programs -- AVG Anti-Spyware/Ewido, AdAware, and Spybot at a minimum
4: Reboot normally and switch on System Restore if desired
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?