Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

recover of XP

by Dec 19, 2012 2:19AM PST

I have had problems with XP and could not get it to work as it should. I ran the three recover discs and shut it down and brought it back up. When it comes up I get to page 2 giving the computer name and set a name up and hit next and my computer freezes up. Can someone tell me from this limited info it this thing can be saved. If so how.

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
Clarification Request
Why did you start a recovery process?
by Willy Dec 19, 2012 2:36AM PST

What was the whole point of even trying a recovery. In in fact you had other problems, you're now incurring yet another one because the original wasn't resolved. So, please provide details, how did this all start?

One quick check, is to use the HD makers diags set. Know the HD make and model# and proceed to thier support website and d/l whatever they provide in order to test your HD in "non-destructive" testing mode for now.

tada -----Willy Happy

- Collapse -
Ok it may have crashed as I could not get it start up.
by bbled Dec 19, 2012 4:03AM PST

I could not get it to start up and had to go to the bios to get it to boot with the recover disk.

- Collapse -
Testing
by Willy Dec 19, 2012 10:59PM PST

Crashed? Well, that still leaves a lot to discover why. I suggest if you have access to another PC, d/l Hiren's help disc .ISO file, burn to disc and boot from it. If you can do that and even run some basic tests, it suggests at a low level it isn't crapping out. Otherwise, if it fails to load any pgms for testing or refuses to remain up and running, you have a weak or falter h/w item. What that is is still open to find out. If booting up and all works and remains -ON throughout testing, etc. and for long time, just up and running, then maybe it's some s/w glitch. the other side of s/w is possible malware at work here. Recent rootkit baddies are making the rounds, so running any self-bootable AV disc or flash drive would help scan these. Your results are just to vague for now and still needs more testing. If you can boot from OS disc, then try a "repair mode" and see if that helps. Also, 3-XP discs, was one just the OS and others drivers, apps, etc???

What i do is run KILDISK or DBAN disc wiper to totally clean a HD. Then run the bootable recovery/restore or OS discs and reload them then. If it works, you may have had a clinging OS portion or weak HD area that can be corrected -OR- will later re-appear but for now, works. It's important at times to restart from scratch to remove all that was before in order to have a clean slate.

FYI- Since, you're running XP and if this was the original OS that came with the PC, consider a possible "bad caps" failure due to wear&tear(old age). Weak caps and such cause all sorts of errors or flaky operation. Google for examples of "bad caps", http://www.badcaps.net should show easily the issue.

tada -----Willy Happy

Back to Computer Help forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info