most of the external drives I have had to work on it is the enclosure that is the problem, take it apart and install the hard drive into your computer directly as a slave and they usually work fine.
I wonder if anybody can help me.
I have a Packard Bell Store and Save 3500 portable hard drive.
It recently just stopped working. A general IT guy had a look, but recommended that I find a lab with a clean room to recover the data.
Can anybody recommend a good reliable yet affordable company?
I've read some horror stories about some of the companies advertising on the web.