1. Change the driver for the faxmodem.
2. Change the faxmodem for a hardware based modem.
3. Try Winfax.
Best of luck,
I can send faxes with my windows xp fax setup; however I can not receive incoming faxes, why? Everytime the fax console comes up showing I have a fax coming in, my computer answers the call and around 52-54 seconds into receiving it, I get an error message. I have searched the Windows XP Microsoft website for answers, and it seems that I am not the only one that has this problem, and their answer is always ''get a better fax software'' any suggestions? I have it configured correctly as far as I know, but this is becoming a very frustrating issue.