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Question

realtek RTL8723BE adapter wifi problem

by Nov 17, 2015 2:36PM PST

Hello! I updated some drivers from HP Customer Care and then restarted computer. When it turned on I couldn't use wifi. When I select troubleshoot problems it says: 1)"Realtek RTL8723BE 802.11B/G/N WIFI adapter has some problems connected with control program or hardware." (it was on croatian so I tried to translate it to you)
2)"A network cable is not properly plugged in or may be broken"
What should I do, I have only that laptop and wifi internet, writing this from work? Thank you!

Discussion is locked

3 Posts
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Answer
Go back to what worked.
by Forum moderator Nov 17, 2015 2:54PM PST
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Windows 8.1 What do you mean by go back to what worked?
by frane53nja Nov 18, 2015 6:18AM PST

Windows 8.1
What do you mean by go back to what worked?

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Go back
by r. proffitt Forum moderator Nov 18, 2015 9:34AM PST

With System Restore or driver rollback. If all fails you can restore the system to its factory condition. If it fails in factory condition, that's a hardware failure.

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