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Question

Read mail in Mac Mail keeps disappearing

Sep 30, 2011 3:42AM PDT

Any ideas on how to fix? My mother, in another city, is struggling with this. Thanks!

Discussion is locked

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Clarification Request
You didn't mention the OS X version she is using
Sep 30, 2011 9:57AM PDT

this may make a difference.

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Answer
Re: read mail disappears
Sep 30, 2011 4:06AM PDT

This is a well-known problem in Windows mail programs (Outlook Express, Outlook, Windows Mail). There it's a setting to only show unread mail in the inbox. So it's still there, but it isn't shown.
Could it be Mac Mail has such a setting also?

Kees

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read mail disappears
Sep 30, 2011 6:05AM PDT

I think Mac/Apple Mail used to have that setting, as I saw a reference to it in a 2008 or so discussion of the problem. But I explored all preferences and settings options and didn't find it. There is a "show selected mails" or "show all mails." But that requires you to manually select a block of messages, such as unread ones, to function on or off.

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(NT) I'll check on this when I get to the house
Sep 30, 2011 6:10AM PDT