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Re; Very bad feedback about Paretologic Data Recovery Pro

by PeterPLondon / October 13, 2012 7:44 PM PDT

I googled recover deleted files and saw at the top of the page, a video which seems to be to me, an obvious promotional ad for a product that many people worldwide have had big trouble with. The forums are full of horror stories about this company paretologic, growing numbers of furious customers have not been given refunds offered on the company's website & loads of people have been posting warnings on several forums about them.

The Pareto logic website doesn't seem to show the head office Tel No., any clear refund policy or the cost of this product (that I found useless in finding my files after its scan), all of which sounded alarm bells with me. They claim the scan and download are free, but then you find out, 2hrs later after the scan, that you have to pay once you click to save the found files!! Not exactly the most transparent and honest business practice I've come across!!!. Firstly I urge you to read about the misery people have been suffering before you fall for that apparently 'helpful' youtube video with 335,000 views. Has anyone else had a problem with these people and failed to get the refund promised by their website? It seems surprising that the Canadian authorities haven't acted already based on the evidence contained in the forums I read.

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My tip. I've collected FREE title, FREE to try and pay
by R. Proffitt Forum moderator / October 14, 2012 5:03 AM PDT
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money makes everything
by datarecovery2012 / October 15, 2012 6:07 PM PDT

if you pay money, no matter what your products are or no matter they are good or bad, they can be promoted perfectly.

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by basilisk23 / August 22, 2015 12:25 PM PDT

Everything said in the article is true. I just purchased the program, falling for the youtube ad.
The program found nearly 500'000 recoverable files. It did not scan the files as per the file extensions I requested. The only mode which seems to work is the advanced scan without specifying any particular file extensions. I was faced with the same dilemma, unable to view a recoverable file unless I purchased the program. After I made the transaction, the scanned files disappeared. I just lost my computer for another half day of scanning, since Paretologic recommends that one does not use the computer during the scan. The subsequent scan came up with 350'000 recoverable files, down quite a number from the trial scan. When I finally had access to the recoverable files, I transferred them to an external harddrive for the purpose of vetting the files. None of the so called recoverable files opened with the programs which they were originally created; .jpeg;.pdf;.doc;.docx all Windows 7 64 bit applications. The properties all showed the correct file extensions. Many files were duplicated, or were files that had not been lost, but were in fact in active files and folders. I am still waiting for a reply from Tech Support. I found the program to be simple to use, however with very little specific input to target what I was looking for. The help program is not so much of a help program, but rather a duplication of the scan window put in words, with the same lack of good guidance.

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avoid pareto data recovery.
by klauswitz / February 11, 2016 1:48 PM PST

I wasted my money and time. I tried to recover files from a 1tb drive. The scan ran for 3 days and hung after the 2nd day.

When I emailed support they said just cancel the scan and you can recover the files already found. 16 Hours later it was still saying "cancelling scan" . I had to logout of my pc to end pareto data recovery pro.

I would avoid it , there are much better ways out there to recover data.

Seriously don't waste your money and time with this disappointing software.

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