Re-installing Microsoft Office XP (2002 version)

by ImagineAll Jan 28, 2008 7:24AM PST

Having run out of space on my "C" drive, I reinstalled Office XP on my external drive, then deleted it from the "C" drive. All the components, such as Word, Access, Excel, etc. work fine, but for some reason Publisher was not installed. It does not appear on the list of installed programs, on neither of the two hard drives. When I try to reinstall the whole suite using the CD in either of my two ROM drives, and I click on my ROM drive icon, it informs me that "Access is denied". I have lots of Publisher files - what should I do to access them? Thanks for your help!

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Some questions

by MarkFlax Forum moderator Jan 28, 2008 7:09PM PST

Not sure I can help at all but perhaps more information may let others help you.

1] How did you delete those Office files from the C drive? Did you go through the Control Panel's Add/Remove Programs utility or just manually delete the C:\Program Files and C:\Documents and Settings\{UserName}\Application Data\Microsoft\Office folders?

2] Did you delete/uninstall before installing Office on the external, or afterwards?

3] I'm surprised that Office works off an external drive. Do you keep this drive turned on all the time, or do you turn it on after Windows loads up when you turn the computer on?

4] Why did you decide to move Office to make more disk space rather than move other files?

5] Do the two CD Drives accept other CD's, or do you get the Access Denied message with any other CD disks?

6] Although a System Restore may not replace those deleted files, have you tried System restore anyway to see if the CD Drive(s) start working again? You may have to uninstall Office off te external then re-install back onto the C drive afterwards.

There may be other questions.

Mark

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Re-installing Microsoft Office XP (2002 version)

by ImagineAll Jan 29, 2008 3:22AM PST

Thank you, Mark for your extensive reply/questions. Apologize for not being more detailed on the query. First of all, I did manage to reinstall the XP programs, by inserting the CD, then clicking Start, Run and entering Setup.exe, which did the trick. Now, to reply to your questions: 1) Did use Add/Remove; 2)Did uninstall before installing on external; 3) and 4) My internal drive is only 40GB, so I've transferred most major programs to the external, which is turned on all the time; 5) Checked other CDs on both drives and they worked fine; 6) Did not try System Restore, but uninstalled Office completely off the external drive to get a clean install again, and while the access is still denied, I did reinstall the software to the external drive, as mentioned earlier, and it works like a charm. However, what I found out is that Publisher is not on the disk - so now I have to figure out what other CD I got it from originally (perhaps my original Office 2000 CD that came with my 10 year old computer) - or else "my dog ate Publisher!" Appreciate your help. Ronny - ImagineAll

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I think that it all looks good then.

by MarkFlax Forum moderator Jan 29, 2008 6:26PM PST

Or does it? If so, that's great.

I see you found Publisher on another CD and that's good. But I'm not sure if you're saying that you now have full access or if the CD Drives are still giving you problems.

Mark

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"The Office 2000 CD that came with my 10 years old computer"

by Kees Bakker Jan 29, 2008 6:37PM PST

Somewhere, there a 2 years unaccounted. I'm rather sure that Office 2000 wasn't available in January, 1998.

Kees

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Which Office XP?

by r. proffitt Forum moderator Jan 28, 2008 10:42PM PST

Some included it, some didn't. You didn't write any full version (what was on the box) so I'm going to guess it's not on that CD.

Bob

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Found Publisher!

by ImagineAll Jan 29, 2008 4:22AM PST

You were right. I found Publisher on my Office 2000 CD and reinstalled it. Thanks for your prompt reply.

Ronny ImagineAll

Re-installing Microsoft Office XP (2002 version)

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