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Question

Re-enabling ThinkPad Monitor


In September of 2016, when I downloaded and installed posted Windows 10 updates, the monitor of my Lenovo Think
Pad T60 became defected so that it blacks out immediate after or soon before finishing the Windows startup.
How can re-enable that monitor so that it will quit blacking out?
I've since restored from Win 10 to Win 7. And I recently tried to use a Dell desktop monitor that works ok, but the laptop's monitor still blacks out.
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All Answers

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Answer
Re: monitor

In reply to: Re-enabling ThinkPad Monitor

If it does in a fresh install if Windows 7 (back to factory conditions) it's a hardware issue. If it does it also if you boot to Linux (free), it surely is a hardware issue.

How could you install Windows 7 if the screen blacks out immediately?

Post was last edited on October 29, 2016 6:41 AM PDT

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Available repair

In reply to: Re: monitor


I haven't tried any version of Linux yet. But I was hoping that it would only require a new driver or the tweak of a troubleshooter.
Should I expect any kind of repair to be provided by IBM or Lenovo?

--David
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Re: repair options

In reply to: Available repair

1. Your local repair shop.
2. The shop where you bought this laptop.
3. Lenovo customer support in your country.

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Safety of a Windows Upgrade and Update

In reply to: Re: repair options


Because the problem began when I was collecting the Windows update on the 2nd Tuesday of Sept (when I was running Win 10), I've been wondering if the external monitor can function (or might be damaged like the laptop's monitor) upon upgrading to Win 10 and collecting the November update(s).
The options I've thought about include selling to or trading with a retailer or other reseller who deals with refurbished laptops.
Is there a very big chance of getting a free driver or troubleshooting utility from Lenovo Tech Support?
The Lenovo monitor displays properly during startup, but goes very dark soon after all startup apps launch.
And the external monitor (from a Dell desktop) doesn't darken.
--David
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There could be pilot error here.

In reply to: Safety of a Windows Upgrade and Update

I didn't see you mention function keys to control the displays. Or what happens in SAFE MODE. Tell more.

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Safe Mode

In reply to: There could be pilot error here.


I don't know the keyboard shortcut for accessing the startup menu that includes the "Safe Mode" option. I've tried the ThinkPad key and F8, F10 and Delete, but none of those has opened that startup meniu.
Would you suggest downloading/installing the free version of Win 10 upgrade? IOW, should Win 10 be a safe upgrade that might come with a new video driver or troubleshoot utility for re-enabling the Lenovo monitor?
--David
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Re: safe mode

In reply to: Safe Mode

You're talking of Windows 10, going back to Windows 7, and now you want to try upgrading to Windows 10 again. Worth a try, but I doubt if it's the solution.

Since you don't tell how the screen behaves in the BIOS setup, Windows Safe Mode and Linux, nor how it behaves if you go back to factory conditions, it's rather impossible to say if it's a hardware issue or a software issue. That's up to you to find out by trying all those things, which you seem reluctant to do.

About your last question: it's quite unlikely that a Microsoft download comes with more or better Lenovo stuff than you can get yourself from the Lenovo site.

Finally, to boot into safe mode repeatedly press F8 around the time the BIOS has done its job booting the laptop. Then it starts Windows and that, before booting in normal mode and showing the Windows screen, will go into that menu to ask you if you want anything else than a normal boot. That's standard Windows.

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You didn't tell me about

In reply to: Safe Mode

The usual FN key that controls the displays. I don't own your model so I don't know the exact keys. Are you trying to use this PC without a manual?

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Re: monitor

In reply to: Safety of a Windows Upgrade and Update

You write "The Lenovo monitor displays properly during startup, but goes very dark soon after all startup apps launch. And the external monitor (from a Dell desktop) doesn't darken."

That makes me think now that you've set the PC to show only on projector/second screen. That's one of the 4 settings available when connected to an external monitor. In fact, in Windows 10 I find it's available even when having only one screen (connected to a desktop). Try Win-key + P to select one the 3 other settings. There might be a function key for that also (as suggested by R. Proffitt), but there's nothing wrong using the Win-key.
If that's the case, it's not a "defected monitor" as you write, but just an inconvenient setting. That can happen.

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