Windows Vista forum

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RE Blue Screen Crash Report

by prady1982 / August 1, 2010 5:05 AM PDT

hi there

I use a Sony Vaio FW21L

Config:

Intel Core 2 Duo, T5800 @ 2.00 GHz

Ram: 3GB

Windows Vista 32-bit

when I use Flash Media Encoder,I get a blue screen with error message and screen just freezes and have to reboot manually by pressing the power button.We are a web streaming company and this error is quite critical for us just being the stream is viewed by many users.I tried to find some error messages/reports/logs.Please advice me if this is of any use, if not please let me know how to find a crash log/report to further investigate about the crash. This crash happens only when I use Flash Media Encoder.

logs:


Log Name: System
Source: EventLog
Date: 01/08/2010 21:13:52
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: pradeepsaran
Description:
The previous system shutdown at 21:12:38 on 01/08/2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-01T15:43:52.000Z" />
<EventRecordID>241580</EventRecordID>
<Channel>System</Channel>
<Computer>pradeepsaran</Computer>
<Security />
</System>
<EventData>
<Data>21:12:38</Data>
<Data>01/08/2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>6942</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA0708000000010015000C0026006203DA070800000001000F002A0026006203600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>


Log Name: Application
Source: Microsoft-Windows-WMI
Date: 01/08/2010 21:14:33
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: pradeepsaran
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-01T15:44:33.000Z" />
<EventRecordID>44310</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>pradeepsaran</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>

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Collapse -
"just freezes"
by R. Proffitt Forum moderator / August 1, 2010 5:15 AM PDT

This sounds like any other lockup issue that is caused by a list too long to list here. Try another machine and see if that works. If you find a machine that works then you know it's a machine issue.
Bob

Collapse -
RE Freeze
by prady1982 / August 1, 2010 5:22 AM PDT
In reply to: "just freezes"

This software works well on my Mac.But going by your view how do I find what is the real problem with my Windows Laptop or which hardware is causing this issue ?

Collapse -
Sorry I missed it.
by R. Proffitt Forum moderator / August 1, 2010 5:37 AM PDT
In reply to: RE Freeze

No make or model so I can't look to see if it's a known machine that locks up under load. Or the now famous dv6000/9000 and other similar units.

Since it works on other machines it verifies to me it's a machine issue but does not give any clue that helps to narrow it down to anything we can do yet.
Bob

Collapse -
RE Sorry I missed it
by prady1982 / August 1, 2010 5:46 AM PDT
In reply to: Sorry I missed it.
Collapse -
Hmm. 3GB RAM?
by R. Proffitt Forum moderator / August 1, 2010 5:51 AM PDT
In reply to: RE Sorry I missed it
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