Your post neglected the forum tip:

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution. is good for USB issues, but the common issues are enabling USB in the BIOS and loading motherboard and USB drivers. Microsoft doesn't do this for you and if you accept a driver from Windows Update then you may only do that for a Microsoft made PC.